March 23 - 26, 2020
Rosen Shingle Creek, Orlando, FL
Vicki Phelan, Managing Director, Shared Services and Outsourcing Advisory at KPMG
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Vicki Phelan


Managing Director, Shared Services and Outsourcing Advisory
KPMG

Day Two: Wednesday, March 13th, 2019

Wednesday, March 13th, 2019


3:35 PM The Role of Outsourcing in the Age of Automation

As the adoption of Intelligent Automation and associated technologies (robotic process automation, cognitive automation, and artificial intelligence) take root and begin to scale across industries, it is fundamentally changing the value proposition of outsourcing. As automation scales and the value of offshoring and labor arbitrage benefits decline in relation, companies are increasingly seeking value in outsourcing through the lens of access to technology, capabilities and talent across their business services functions. Companies also need to re-think how they approach new contracts as well as re-visit existing outsourcing contracts in order to ensure that the impacts of automation are dealt with fairly and equitably.

Day Three: Thursday, March 14th, 2019

Thursday, March 14th, 2019


12:00 PM PANEL: Recruiting, Developing, Retaining – and EMPOWERING - Female Leaders

In a widely publicized initiative few years ago, eBay embarked on a journey to bring more women into its top ranks. Senior executives at the firm discovered the investment yielded substantial bottomline and cultural benefits. Despite these findings there are still far too few women gaining entry into the C-suite. It appears a contributing factor to this reality is that women are not receiving enough opportunities to gain the key work experiences viewed as necessary to gain entry into the C-suite. In this session, participants will:
  • Examine how companies are identifying and empowering high powered women
  • Outline the contributions and cultural benefits of promoting talented women
  • Evaluate how to embark on a continuous plan to close the gender gap

Check out the incredible speaker line-up to see who will be joining Vicki.

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