Value Proven. Every Day.

Rosen Shingle Creek, Orlando, FL | March 23 - 26, 2020

You Prove Your Value, Every Day.
We Celebrate Your Success, Every Year.

As we head into the ’20s, the Business Services industry has a unique opportunity to step, once and for all, away from the long-held perception of as a location for “Back Office”, transactional activities, and into the limelight.

Data is the new oil, virtual workforces are becoming the norm, and customer and employee centricity is becoming more important than ever. Future-facing Business Service organizations now have all the tools at their disposal to become unrivalled business partners to their customers, delivering top and bottom-line savings, while simultaneously developing top talent and leaders of tomorrow.

#Ssow2020, Celebrating The Business Services Industry

Meet Our Speaking Faculty

Debbie Ballard

Debbie Ballard

VP, Global Business Services

McDonald's

Sumit Mitra

Sumit Mitra

CEO Tesco Global Business Service

Tesco

Karla Younger

Karla Younger

VP HR Services & Employee Relations

Coca-Cola Refreshments

Angela Mangiapane

Angela Mangiapane

President, Mars Global Services,

Mars Inc

Tony Saldanha

Tony Saldanha

President Transformant, and former VP Global Business Services, Next Generation Services

P&G

Vijay Rao

Vijay Rao

Global Head of People Operations

Facebook

Judith Garcia Galiana

Judith Garcia Galiana

Vice President, Global Service Centers

3M

Dave Brajkovich

Dave Brajkovich

Chief Technology Officer

Polaris Transport

Suzanne Leopoldi-Nichols

Suzanne Leopoldi-Nichols

President of Global Business Services

UPS

Angela Mangiapane

Angela Mangiapane

President, Mars Global Services

Mars Inc

Robert Phillips

Robert Phillips

Associate Vice President, Finance Continuous Improvement

Canadian Tire Corp.

Shane Fitzsimons

Shane Fitzsimons

Senior Vice President, Shared Services

AIG

Robert (Bob) Cecil

Robert (Bob) Cecil

Partner

KPMG

Jasmine Ahmed

Jasmine Ahmed

VP of Business Transformation & VP of Finance Transformation, Americas

Dentsu Aegis

Lee Coulter

Lee Coulter

Former CEO

Ascension Shared Services

Cindy Gallagher

Cindy Gallagher

CEO

LibertySource

Edward Hansen

Edward Hansen

Partner

Morgan Lewis

Kym Burke

Kym Burke

Director HR Shared Services

Cox Automotive

Kapil Jain

Kapil Jain

SVP, Global Head of Sales and Enterprise Capability

Infosys BPM

Deborah Kops

Deborah Kops

Founder

Sourcing Change

Patricia Tourigny

Patricia Tourigny

Senior Vice President of Human Resources Shared Services

Magellan Health Services Inc

Scott Manning

Scott Manning

Partner and Practice Lead

ScottMadden, Inc

AJ Wijesinghe

AJ Wijesinghe

Chief Global Business Services Officer

JLL

Graham Russell

Graham Russell

Director BPO

WPP

Ana Valdez Rodgers

Ana Valdez Rodgers

Senior Director Shared Services

Syniverse

Julie Harbert

Julie Harbert

CAO and Group Head, Corporate Business Services

Entergy

Siegfried Richter

Siegfried Richter

Head of TPA Service Delivery Framework & Oversight

Transamerica

Sandeep Kulkarni

Sandeep Kulkarni

Global Shared Services Consultant Director

Jaguar Land Rover

Alan Roy

Alan Roy

President

Service New Brunswick

Clare Dickenson

Clare Dickenson

Assistant VP, Human Resources

Sunlife Financial

Judy Ross

Judy Ross

Vice President-Enterprise Services

Service New Brunswick

Rodney Bergman

Rodney Bergman

SVP Global Business Services

Celestica

Lee Rubinoff

Lee Rubinoff

Senior Director

Global Business Services (GBS) Celestica, Inc.

Carrie Williams

Carrie Williams

Assistant VP, Human Resources

Platinum Home Mortgage Corporation

Shahbaz Alibaig

Shahbaz Alibaig

Senior Director, Global Talent Acquisition Technology Programs Leader

Amazon

Chance Cassidy

Chance Cassidy

Senior Director, HR Shared Services

Charter Communications

Michelle Baker-Crail

Michelle Baker-Crail

Vice President, Global Business Services

S&P Global

Todd Naughton

Todd Naughton

Vice President, Global Business Services

Zebra Technologies

Matt Manning

Matt Manning

Finance Automation Lead

Intel

The SSOW Experiences Don't Stop

image

Disruption is Accelerating

Welcome to the start up zone. We are calling for start ups to join us at SSOW 2020 in ou rbrand new start up zone so that we transform and disrupt the industry together

CFO Day

Elevate your future finance function: provide business-wide support through strategic & digital transformation

image

#SSOWomen

For women, by women to network, share stories and build relationships. We will have a variety of networking events, lunches and content across the 3 day event!

image
iphone image iphone image iphone image iphone image

SSON's Impact Awards

Walk the red carpet and live like a celebrity at our SSON Impact Awards Gala!  Reach out to us today to learn more about the awards and how your can apply (we are now opening up our applications to vendors!).

Our Notable Attendees Include

logo image logo image logo image logo image logo image logo imagelogo imagelogo imagelogo imagelogo imagelogo imagelogo imagelogo imagelogo imagelogo imagelogo image