Shared Services and Outsourcing Week Autumn​​​​

September 22 - 24, 2020 | Phoenix, Arizona

A Collection of Past Presentations from Shared Services & Outsourcing Week Autumn 2018

A Collection of Past Presentations from Shared Services & Outsourcing Week Autumn 2018

In preparation for SSOW Autumn 2019, we wanted to exclusively share these past presentations with you. Below you will find expert content on:

  • Create a Culture that Drives Innovation: Andy Parsons, Head of HR Operations and Shares Services, Rolls-Royce North America
  • Look Beyond Shared Services Measurements: It’s a Balancing Act: Brenda Sural, Senior Vice President, Chief HR Operating Officer, Northern Trust
  • CREATE A SERVICE CULTURE: Lessons Learned from an “Under Cover Boss”: Don Fertman, Chief Development Officer, Subway World Headquarters
  • Information Governance & International Compliance: John Smith, General Counsel of Global Business Services and Vice President for Cybersecurity Law, Raytheon
  • Stakeholder Management: Communication and Alignment: Luanne S. Gutermuth, Executive Vice President & Chief Administrative Officer (CAO), WGL and Washington Gas
  • Fast-Track to Adding Sustainable Value: Megan Glide Villasenor, Assistant Director of Strategic Initiatives, UC Davis
  • Driving Innovation and a Culture of Continuous Improvement: William Swanson, Vice President, HR Services, Global Human Resources, Schneider Electric
  • Transforming Human Resources for the Future: Our Journey Towards a Leading Practice Service Delivery Model: Derek Reisinger, Executive Director, Human Resources Service Center / Operations, Cedars-Sinai





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