Shared Services and Outsourcing Week Autumn​​​​

September 22 - 24, 2020 | Phoenix, Arizona

Driving Innovation and a Culture of Continuous Improvement

Driving Innovation and a Culture of Continuous Improvement

Continuous Improvement is an integral part of the SSC/GBS journey. As your center grows, CI becomes harder and harder to achieve. William Swanson, Vice President, HR Services, Global Human Resources,Schneider Electric, presents on:

  • Using Lean to drive efficiencies and productivity
  • Setting and measuring KPIs to drive continuous improvement
  • Building a continuous improvement culture
  • Pinpointing the tools you should you have in your CI toolkit
  • Gaining engagement from your senior leadership to drive CI in all directions



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