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Interactive Report: What's up Next for U.S. Shared Services Centers in 2019?

Interactive Report: What's up Next for U.S. Shared Services Centers in 2019?

This interactive analytics report looks at a number of trends within the current U.S. shared services landscape (2019). View the report to uncover the following insights:

  • Scope expansion plans in the works for U.S. shared services centers (SSC)
  • The landscape of SSC's in 2019: Operating models, functional services, overall shared services strategies
  • Key performance metrics in finance & HR
  • The most popular skills in demand among SSC professionals
  • Automation readiness (broken down by AI, blockchain, cognitive solutions, intelligent chatbots, machine learning)
  • Global Business Services (GBS) implementation and overall objectives
  • How digitalization is driving value within GBS
  • And much more!
The Shared Services Maturity Curve: Where Do You Fall?

The Shared Services Maturity Curve: Where Do You Fall?

In this interactive report, travel through the four levels of shared services maturity (Emerging, Evolving, Adding Value and GBS) to find out where you currently fall and what you need to do in order to advance your SSO to the next level.

If you have any questions or are having trouble viewing the presentation, email us at enquiryiqpc@iqpc.com to let us know and we’d be happy to help!

How GBS Supports Digitalization

How GBS Supports Digitalization

Global business services have grown exponentially over the past 5 years. And it is no surprise the intelligent automation revolution has been occurring simultaneously. With the consistent growth and competition in the industry, staying ahead of the trends has become a critical component of strategy. As a result of mutual growth, the digital revolution and GBS have formed a vital relationship. Learn more about how the growth in GBS has supported digitlaization in this info-graphic from SSON.

5 Tips on How to Scale Robotics Successfully

5 Tips on How to Scale Robotics Successfully

Even though RPA is a great shared services enabler, some still fail to scale the processes across their entire enterprise. Learn more about how to scale your RPA succesfully from the start with these 5 helpful tips!

Global State of the Shared Services & Outsourcing Industry Report (2018)

Global State of the Shared Services & Outsourcing Industry Report (2018)

Access SSON’s annual state of the industry report that highlights the underlying trends driving these shifts, identifies the ‘new and improved’ profile of a modern Shared Services team, and more! Either download the report today by filling out the form or request a copy via email by reaching out to geena.monaco@iqpc.com

What Can GBS Do for Your Enterprise?

What Can GBS Do for Your Enterprise?

The concept of Global Business Services has been around since the turn of the Millennium, and global brands like Proctor & Gamble, Unilever and Coca-Cola have already pioneered its development as the natural next step in their Shared Services journeys. Download this interview to learn about their SS journeys. 

Shared Services Landscape on the U.S. West Coast

Shared Services Landscape on the U.S. West Coast

This interactive report maps out the 479 Captive/Hybrid SSCs across the U.S. West Coast. Play with the data to answer core questions such as:

  • Where are the SSCs hotspots in the West Coast?
  • What functions are most popular & what are the emerging functions?
  • What industries are performing domain specific functions?
  • What industries & company size are locating their SSCs in the West Coast?
  • Where in the West Coast is there most demand for shared services talent?