How An “Employee As Consumer” Mindset Transformed HR Service Delivery at Magellan Health

How An “Employee As Consumer” Mindset Transformed HR Service Delivery at Magellan Health

Find out how Magellan health reduced VERN cases by 50%, developed a system that answers 80% of employee inquiries, and raised their employee retention rates, by adopting a system mindset that changed their employees into active consumers. To receive a copy of the presentation directly, email carson.bunting@iqpc.com. 


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