Shared Services and Outsourcing Week Autumn​​​​

September 22 - 24, 2020 | Phoenix, Arizona

Colleen Saunders-Chukwu

AVP, Data Sciences and Analytics Nationwide

Colleen Saunders-Chukwu leads the Decision Science and Engineering team within the Enterprise Data Office (EDO) for Nationwide Insurance.  The team functions as a shared service partner across all business operation and information technology teams providing data science, engineering, robotics process automation and analytics as a service (AaaS) capabilities.  Her team also helps to modernize data capabilities to enable actuaries, scientists and operational reporting teams to drive business value.

With more than 20 years of operations management, shared services and analytics experience, Colleen takes great pride in problem solving and developing sustainable solutions and partnerships. She specializes in business transformation, governance and business analytics and has experience across various industries such as call center, manufacturing, real estate, insurance and financial services.

Colleen holds a Master’s in Business Analytics and Bachelor of Science degrees in Mathematics, Finance and Supply Chain Management. Additionally, Colleen is Lean Six Sigma Green Belt certified. She serves on the Ohio Board for Gift of Adoption, a non-profit that provides financial adoption assistance to families seeking to provide permanent homes to vulnerable children.  She is also a regular volunteer for local organizations focusing on services related to family, homelessness and women’s health. 

Main Conference Day Two: Wednesday, 25 September 2019

Wednesday, September 25th, 2019

4:15 PM Creating Governance Structures that Don’t Flounder – No Matter The Function

Mission, purpose, customers, business case, processes that should be covered, a business
model, costing, charge outs, and who is part of the groups are all essential elements of
governance models. However, we all know that governance goes much deeper.

In this session, participants will:
• Explore governance models that are working well
• Examine governance hiccups and how to resolve them
• Evaluate how to get others involved in the governance model, even though they might not be in the C-Suite boardroom

Track Chair:

Check out the incredible speaker line-up to see who will be joining Colleen.

Download The Latest Agenda