Shared Services and Outsourcing Week Autumn​​​​

September 22 - 24, 2020 | Phoenix, Arizona

Cortney Dominguez

Vice President – Financial Operations, Data Management • Shared Services • Technical Resources World Fuel Services

Cortney Dominguez is a senior executive with experience in leading digital transformation efforts.  She is currently a Vice President at World Fuel Services, headquartered in Doral, FL.  She has held various positions within WFS over the past 14 years and currently has oversight of several teams which are deploying smart automation and artificial intelligence solutions for the company.  She is passionate about smart automation technology and how it will change the way work is performed.

Main Conference Day Three: Thursday 26, September 2019

Thursday, September 26th, 2019

10:45 AM Maintaining Momentum and Overcoming Hurdles in RPA Implementations

With all of the new technology that is part of shared services, there are bound to be stall points. It could come from buy-in, to adoption, to risk assessment, or even to failure of the automated system. So, it is 
better to be prepared for the unknown, rather than deal with it in the moment.

In this session, participants will:
• Examine how to build a healthy funnel of work to be automated in your shared services organization
• Build a better understanding of how to quickly scale from one bot to multiple bots in a short amount of time
• Explore how to prepare to handle change management and technical support challenges

Track Chair:

Check out the incredible speaker line-up to see who will be joining Cortney.

Download The Latest Agenda