VP, Employee Services
Main Conference Day 2 | Wednesday, September 25, 2019
Wednesday, September 25th, 2019
Apps have exploded onto the shared services scene. Many shared services organizations developed them as a side project, only to find out that they are extremely useful for communicating with their customers - both internally and externally. Albertons are an example of one such GBS organization that has launched an extremely successful app.
In this session, participants will:
• Explore effective strategies for launching an app that meets the needs of your customers
• Examine how to refine an app initiative once it has been launched