Shared Services and Outsourcing Week Autumn​​​​

September 22 - 24, 2020 | Phoenix, Arizona

Jacob Sapp

EVP & Chief Administrative Officer ASRC Federal

Main Conference Day Two: Wednesday, 25 September 2019

Wednesday, September 25th, 2019

4:50 PM What Cognitive Solutions are Coming Our Way & How Ready Are We to Integrate ML, AI and Blockchain?

RPA has opened doors, now many people are exploring what it means to bring in this type of process automation. Next on deck is learning how to bring cognitive computing, machine learning and intelligent automation into your shared services organization.

In this session, participants will:
• Examine how one shared services organization has been implementing intelligent automation
• Evaluate where organizations are tripping up when it comes to moving from RPA to more innovative automation
• Identify what opportunities there are for your organization to bring in new and innovative technology

Track Chair:

6:20 PM Leadership Lessons: Establishing a True Culture of Continuous Improvement

Identifying opportunities for growth and improvement, streamlining the processes to get there, testing new ideas, reducing cost, and finding ways to achieve these results are the goals of any continuous improvement expert. However, getting there means navigating a sea of change.

In this session, participants will:
• Identify how to manage quality planning
• Gather strategies to equip managers and directors to problem solve quickly and effectively
• Explore the role that Six Sigma and Lean management can play when designing a continuous improvement roadmap

Check out the incredible speaker line-up to see who will be joining Jacob.

Download The Latest Agenda