Shared Services and Outsourcing Week Autumn​​​​

September 22 - 24, 2020 | Phoenix, Arizona

Jason Huang

Director of Continuous Process Improvement Johnson & Johnson

Main Conference Day Two: Wednesday, 25 September 2019

Wednesday, September 25th, 2019

2:15 PM Designing Customer Centric Processes

With customer centricity being on the rise:

• What processes are changing to allow for more customer centricity?
• How are you investing in customer centric processes?
• What are the results you are seeing from your work?
• What doesn’t work?

Check out the incredible speaker line-up to see who will be joining Jason.

Download The Latest Agenda