September 23 - 26, 2019 | Scottsdale, Arizona
Jerred Crosby, Partner at ScottMadden, Inc.

Jerred Crosby


Partner
ScottMadden, Inc.

Check out the incredible speaker line-up to see who will be joining Jerred.

Download The Latest Agenda

Pre-Conference Workshops and Conference Day One: Tuesday, 24 September 2019

Tuesday, September 24th, 2019


10:15 AM 3 Key Steps to Creating Value from Advanced Analytics and Automation: Structuring Your Approach for Success

How effective are analytics programs, and what are some of the common pitfalls holding them back? What considerations should you have when establishing your strategy, building a use case pipeline, and selecting the right organization structure? Whether you are considering establishing a new CoE or already have a more mature organization (e.g., deployed predictive analytics), you will walk away with actionable concepts to ensure program success.

Participants will take part in three learning segments that will allow them to better understand how to create an effective analytics and automation program.

Insight Segment - 60 minutes
• Learn frameworks and best practices for creating effective programs
• Understand criteria for identifying use cases
• Learn how and why you need a use case pipeline
• Explore effective organizational structures
• Examine how to avoid common pitfalls

Roadmapping Segment – 45 minutes 
• Outline possible use cases for your organization
• Build strategies to avoid common pitfalls

Group Share Segment – 15 minutes 
• Learn about use cases and strategies from your peers

4:25 PM PLENARY: Prioritizing Workforce Needs in Today's Automated Shared Services Environment

As technology has created a new layer of complexity and
opportunity, SSOs are redefining their workforce strategies.
According to SSON Analytics, in 2022, it is projected that
the most popular workforce strategies will be to hire new
permanent staff with skills relevant to new technologies and
look to automate the work. Now, more than ever, shared services
stakeholders have to decide what they can automate, what
they can eliminate, and what they can reskill. In this session,
participants will:
• Explore what the next year of talent management acquisition
in shared services will look like
• Identify the projected strategies to address shifting skills
needs'
• Evaluate the various ways that SSOs are providing career
development to meet the needs of tomorrow.
David Swanberg, Leader in Shared Services