September 23 - 26, 2019 | Scottsdale, Arizona
Kirk Trasborg, Executive Director of Shared Services at University of Pennsylvania

Kirk Trasborg


Executive Director of Shared Services
University of Pennsylvania

Check out the incredible speaker line-up to see who will be joining Kirk.

Download The Latest Agenda

Pre-Conference Workshops and Conference Day One: Tuesday, 24 September 2019

Tuesday, September 24th, 2019


2:50 PM PANEL: Change Management: Are You Part of the Rebel Alliance or Empire?

Whether implementing a new SSO or driving through transformations that will deliver improved service, leaders need as strong awareness of change management options and methodologies, and the ability to execute them. The single most common cause of shared services failure is lack of change management. During this session, learn how to invest the right amount of time and money in managing the change up front.

In this session, participants will:
• Explore methodologies for getting buy-in when change is needed
• Examine the structures that need to be in place to create change in any shared services environment
• Evaluate timelines for change management success