September 23 - 26, 2019 | Scottsdale, Arizona
Ronn Kolbash, Associate Vice President  of Shared Service at University of Chicago

Ronn Kolbash


Associate Vice President of Shared Service
University of Chicago

Check out the incredible speaker line-up to see who will be joining Ronn.

Download The Latest Agenda

Pre-Conference Workshops and Conference Day 1 | Tuesday, September 24, 2019

Tuesday, September 24th, 2019


2:50 PM PANEL: Change Management: Are You Part of the Rebel Alliance or Empire?

Whether implementing a new SSO or driving through transformations that will deliver improved service, leaders need as strong awareness of change management options and methodologies, and the ability to execute them. The single most common cause of shared services failure is lack of change management. During this session, learn how to invest the right amount of time and money in managing the change up front.

In this session, participants will:
• Explore methodologies for getting buy-in when change is needed
• Examine the structures that need to be in place to create change in any shared services environment
• Evaluate timelines for change management success