Associate Vice President of Shared ServiceUniversity of Chicago
Ronn is a highly experienced professional who has successfully implemented the shared service model in higher education (University of Chicago & Yale University) and in state government (State of Ohio).
He is currently leading the effort to expand and mature the shared services organization for the University of Chicago focusing on the areas of human resources, procure to pay, expense management, and a contact center. Notable successes include the implementation of Workday Recruitment and Time & Absence, Service Now, automating accounts payable, and currently embarking on implementing robotic process automation (RPA). He also served as Interim Associate Vice President – Human Resources.
While at Yale, Ronn led the effort to transform the university’s business operations through implementation of a shared services operating model. Service lines integrated into Yale Shared Services include payroll, expense management, accounts payable, vendor compliance, client access, p-card administration, financial management (accounting and reconciliation, monthly/quarterly budget review) and a contact center.
Ronn Kolbash has a Bachelor of Science degree from the Ohio State University and a Juris Doctor from Capital University Law School
Pre-Conference Workshops and Conference Day One: Tuesday, 24 September 2019
Whether implementing a new SSO or driving through transformations that will deliver improved service, leaders need as strong awareness of change management options and methodologies, and the ability to execute them. The single most common cause of shared services failure is lack of change management. During this session, learn how to invest the right amount of time and money in managing the change up front.
In this session, participants will:
• Explore methodologies for getting buy-in when change is needed
• Examine the structures that need to be in place to create change in any shared services environment
• Evaluate timelines for change management success
Check out the incredible speaker line-up to see who will be joining Ronn.