September 23 - 26, 2019 | Scottsdale, Arizona
Rosemary McMasters, Business Analyst - Project Shared Services at MUFG Union Bank, N.A.

Rosemary McMasters


Business Analyst - Project Shared Services
MUFG Union Bank, N.A.

Check out the incredible speaker line-up to see who will be joining Rosemary.

Download The Latest Agenda

Main Conference Day 2 | Wednesday, September 25, 2019

Wednesday, September 25th, 2019


3:55 PM From a Center of Excellence to a Center of Expertise

The value proposition of a shared services organization is expanding. Within its team structure there are experts in project management, Six Sigma, RPA programming and more. This can be helpful to other groups that are exploring cost savings.

In this session, participants will:
•       Explore how to turn shared services individuals into consultants for the business,
•       Examine how project management, Six Sigma and RPA work are changing  excellence Centers into Expertise Centers that the whole organization can use or tap into, 
•       Examine the CoE role in organizational transformation
•       Evaluate the CoEs are providing deeper cost savings and process improvements at the enterprise level and not just the functional level