As their business continues to evolve, the BST program seeks to transform the Lead-to-Cash function by simplifying manual processes, integrating its systems, and enhancing the customer experience. The program has transformed the way MHE tracks opportunities, quotes, price products, place orders and record/report their revenue.
With stakeholders – all business units and shared services groups- driving the needs, requirements, and priority of each solution; the team has been steadily delivering benefits across the enterprise, and having fun along the way!
Prior to her current role, she led the Global Procure to Pay team. The primary goal was to make the department cost-neutral or “free” to the business by maximizing rebates and discounts as well as simplifying or automating day-to-day processes – without reducing onshore headcount.
Prior to joining McGraw-Hill in 2013, she worked in various consulting, technology, audit and business process re-engineering roles across a variety of industries and with a particular focus on technology-enabled process improvements.
She holds a BSBA in Management Information Systems from The Ohio State University and a black belt in Lean Six Sigma.