Case Study Harnessing Process Automation To Drive Business Efficiencies Improve Customer Satisfaction
Case Study: Harnessing Process Automation to Drive Business Efficiencies
Vinh Lien, CPA, CA, MBA, Finance Director, Enghouse, presents on how their organization successfully transformed its back office
functions—moving from a 100% manual process to automating its workflow,
resulting in more accurate, timely reconciliations and huge cost savings
in paper, storage and server costs.
You'll also learn about:
Integration and implementation process
How much was saved through overall efficiency gains
The importance of choosing a model that can grow with your business
How automating the workflow enabled them to move FT employees to more project specific role
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