How Continuous Innovation in Shared Services Can Drive Value for the Enterprise

How Continuous Innovation in Shared Services Can Drive Value for the Enterprise

In any organization, innovation goes hand-in-hand with getting better, whatever ‘better’ means to you. People innovate! If you enable them, they will deliver. This presentation provides an overview of the key ingredients for establishing a culture of innovation, including how to align innovation with strategy and establishing programs that engage employees and build organizational capability. Bryan Tai, Strategy Lead of Enterprise Services, Transformation and Operations at IBM shares:

  • A proactive approach to innovation—it’s better to “beg for forgiveness than to ask for permission” if you’re serious about improving
  • The relationship between human capital and innovation: how do you enable your people?
  • How to defne practices and develop organizational capability

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