A report by Priyanka Anand, Vice President, and Head, HR Global Operations at Ericsson. Priyanka dives into: the usage of AI in today and tomorrow, the impact of AI recruiting, the consumerization of technology, and the challenges of tomorrow.
We sat down with Rodney Bergman, Senior Vice President of Global Business Services at Celestica, to discuss the benefits of switching from a traditional shared services model to a Global Business Services, how to push the boundaries in your continuous improvement approach, some best practices for supporting growth and competitiveness, and more. For a copy in your inbox, please e-mail: Amnah.Munir@iqpc.com
Heather Kaine, Senior Vice President Centres of Excellence–Finance at CIBC discusses with us the journey taken by CIBC in establishing their finance Centre of Excellence. Boosting your Shared Services organization’s maturity to the level of your global peers can be an arduous journey. Ms. Kaine also touches on which processes regarding streamlining she recommends prioritizing over others, how to mitigate tensions between different company cultures and business practices abroad, elevating the way people perceive Shared Services, and how a Shared Services organization can bring themselves on par in terms of maturity with their global peers.