Main Conference Day Three: Wednesday, March 10, 2021

11:00 am - 11:15 am SSON/CHAIRPERSON'S OPENING REMARKS

11:15 am - 12:15 pm WORKSHOP E: CASH MANAGEMENT AUTOMATION - THE LIFEBLOOD OF AN ORGANIZATION


12:15 pm - 12:25 pm 10 MINUTE SESSION BREAK


12:25 pm - 12:55 pm PANEL: PLUG & PLAY AUTOMATION - QUICK WINS FOR YOUR SHARED SERVICES ORGANIZATION

In a rapidly changing environment, things that used to take months now need to take weeks. Join this panel to hear from a group of shared services leaders on types of automation strategies that delivered quick easy wins that delivered value to the organization without lengthy implementations.

12:55 pm - 1:05 pm 10 MINUTE SESSION BREAK


1:05 pm - 1:35 pm CASE STUDY: COST CONTAINMENT - LEVERAGING TECHNOLOGY TO RIGHT-SIZE THE WORKFORCE

During these times of austerity, investment is still being made in AI technologies to keep hitting KPIs and service levels despite an unexpected workforce reduction. Attend this case study to:

• Learn how one company utilized AI technologies to stabilize operations

• Determine how to upskill your workforce so it doesn’t get left behind

1:35 pm - 1:45 pm 10 MINUTE SESSION BREAK


1:45 pm - 2:25 pm VIRTUAL INTERACTIVE DISCUSSION GROUPS

VIDG 1: Balancing Appropriate Employee Access with Risk

VIDG 2: Automated Recruitment & Onboarding for Your Remote Workforce

VIDG 3: Redesigning Work and Workflows for Business Resiliency

VIDG 4: Getting the Most Out of Vendor Relationships

VIDG 5: Eliminating Biases Behind Bots

2:25 pm - 2:45 pm 20 MINUTE COMFORT BREAK


2:45 pm - 3:45 pm WORKSHOP F: FROM DATA MESS TO DATA MANAGED


3:45 pm - 3:50 pm 5 MINUTE SESSION BREAK

3:50 pm - 4:20 pm VIRTUAL GENIUS BAR - THE REAL VALUE OF DIVERSITY AND INCLUSION

Ask the expert!

4:20 pm - 4:20 pm CLOSE OF DAY

Ask the expert!