Main Conference Day Two, Tuesday, March 9, 2021

10:50 am - 10:55 am EST CHAIRWOMAN'S OPENING REMARKS

Heather King - Divisional Director, SSON North America
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Heather King

Divisional Director
SSON North America

Get an up-close-and-personal view of the seismic changes impacting Shared Services today: Talent Management, Future of Work, Building on Continuous Improvement, The Data-Readiness Gap and Automation Looking for a Strategy. 

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Barbara Hodge

Global Editor and Industry Analyst
Shared Services and Outsourcing Network (SSON)

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Naomi Secor

Global Managing Director
SSON

11:05 am - 11:35 am EST DIGITIZING SHARED SERVICES THROUGH DATA

Driving continuous improvement requires timely and accurate data. Days spent preparing reports is not only wasted resources, but it also means stale data. The AP function is a logical place to begin data transformation. In this case study, you’ll hear how a world-leading customer services business transformed its approach to AP data to drive change. You’ll hear how the AP function:

• Reset its relationship with 150 operational groups by providing divisional controllers with actionable insights

• Broke the cycle of manual report preparation with real-time data and anomaly detection

• Benchmarked shared metrics and aligned everyone to organizational-wide finance goals

• Created new approaches to AP scorecards, divisional controller dashboards, real-time cash/ledger analysis and automated statement reconciliation



11:35 am - 11:45 am EST 10 MINUTE SESSION BREAK


11:45 am - 12:15 pm EST LESSONS LEARNED FROM DECADES OF CONTINUOUS TRANSFORMATION AT P&G

Tony Saldanha - President, Inixia
Naomi Secor - Global Managing Director, SSON

When P&G launched one of the first and undeniably the largest and most complex shared service in the world, its leadership committed to ongoing evolution to ensure the organization continued to exceed expectations. Here are three key things they learned and continue to apply . . . 

 

1. Running as a Business is a cornerstone strategy. It is not turnkey to implement, but without the investment, you will not optimize results

2. Shared Services , IT and Innovation cannot be mutually exclusive 

3. There is a strategy for leadership buy-in

During this session attendees will:

·        Gain best practices to build expertise in shared services

·        Obtain a 5-step process to digital transformation

·        Learn how to obtain the frameworks and methodologies used in best-in-class SSOs through the SSON/Inixia Professional GBS Certification Course

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Tony Saldanha

President
Inixia

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Naomi Secor

Global Managing Director
SSON

12:15 pm - 12:25 pm EST 10 MINUTE SESSION BREAK


12:25 pm - 12:55 pm EST CENTRALIZING CASH FLOW DATA FOR FAST, ACCURATE REPORTING & FORECASTING

Renee Fan - Director Accounting Systems And Controls, Freeport Lng Development LP

Collecting inbound cash flow information using manual processes and spreadsheets makes it difficult for dynamic organizations to meet intensive internal and external reporting requirements. In this case study you‘ll hear how Freeport LNG, a leading natural gas producer was able to centralize its finance and accounting data in a single system landscape to automate its order to cash processes, reduce period-end reporting efforts and generate faster, more accurate cash flow data and forecasts. Learn how the company:

• Automated its electronic bank statement collection, reconciliation and cash application processes

• Enhanced reporting capabilities so it could monitor bank balances and cash positions in real time

• Reduced period-end reporting efforts by combining inbound cash flow and treasury data in a single system



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Renee Fan

Director Accounting Systems And Controls
Freeport Lng Development LP

12:55 pm - 1:05 pm EST 10 MINUTE SESSION BREAK


1:05 pm - 1:35 pm EST DON'T GET DUPED: HOW PEPSICO IS GETTING RID OF DUPLICATE VENDORS AND DUPLICATE PAYMENTS

Julie Becker - Accounting Operations Snr. Manager, PepsiCo
Akhilesh Agarwal - SVP, Global Business Partner Technology Solutions, apexanalytix

Processing over 8 million invoices in the US is a lot. More than a lot. PepsiCo knows that even if they are the best run accounts payable (AP) operation, they will make overpayments. So every year PepsiCo has apexanalytix perform an AP recovery audit.

 

PepsiCo spends a minimal amount of time approving claims, gets substantial returns, and receives data-backed insights on why those overpayments were made.

 

Recently, a higher percentage of recoveries were associated with duplicate payments. What is a key factor? Duplicate vendors in the vendor master.

 

PepsiCo does not want to accept this as “part of the business” anymore and deployed apexanalytix’s smartvm solution to identify and remove duplicate vendors. Join the webinar to interact with Julie Becker, Accounting Operations, Sr. Manager at PepsiCo, and Akhilesh Agarwal, SVP, Global Business Partner Technology Solutions at apexanalytix, while they discuss:


·        PepsiCo Intro: $60 billion in spend. 3 ERP’s across 50+ entities. A lot of suppliers.

·        Time required for an apexanalytix recovery audit

·        Why address duplicate vendors?

·        Process to remove duplicate vendors

·        smartvm: How it identifies duplicate vendors and validates supplier data



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Julie Becker

Accounting Operations Snr. Manager
PepsiCo

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Akhilesh Agarwal

SVP, Global Business Partner Technology Solutions
apexanalytix

1:35 pm - 1:45 pm EST 10 MINUTE SESSION BREAK

1:45 pm - 2:25 pm EST DEMO SESSION AND RAFFLE

Need a solution? No problem! Stop by this session to see live 2-minute demos from our fantastic service providers.

All participants will be entered to win a demo session raffle, as well as prizes from all of our participating sponsors!

2:25 pm - 2:35 pm EST 10 MINUTE BREAK

2:35 pm - 3:05 pm EST VIRTUAL GENIUS BAR - METRICS THAT MATTER - HOW DO WE MEASURE PRODUCTIVITY TODAY?

Reuben Shaffer - Director- Global Controlling Processes, TE Connectivity
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Reuben Shaffer

Director- Global Controlling Processes
TE Connectivity

3:05 pm - 3:05 pm EST CLOSE OF DAY