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Trends Within Shared Services

10 Ways Change Management is Supporting the Automation Agenda

Automation is a buzzword in most industries now. However along with "automation" can come anxiety from employees about job loss and headcount. Having the respect and loyalty of your employees has always been important, but now it's more important than ever. It's key that management have the support of their...

North America Shared Services 2020 Benchmarking Report

This interactive report outlines and analyzes the top benefits and emerging value-added services North American Shared Services provides to their enterprise. The report includes but is not limited to, top performing SSOs of 2019 and their metrics, new HR shared services metrics, and and new RPA metrics. To receive a...

Materials for Solution Providers

SSON 2021 Media Kit

Separate your brand from the competition with our 2020 - 2021 media kit! Our brand new kit includes new ways for you to leverage your organization and connect with decision makers. The digital prospectus includes information on: Demographics on our communityCase studies from past partnersSchedule of digital opportunities and more...Fill...

A Look Into The Future Of The Shared Services Industry

In order to prepare for tomorrow, it is important to understand where the industry sits today. Many members of our community are using this time to reflect on their organization’s current situation in order to know what their next move should, and will, be. The Shared Services team collected information...