Pam Gabel

Executive Director, Shared Services Center University of Michigan

Pam Gabel is currently the Executive Director of the Shared Services Center at the University of Michigan.

She has over 16 years of experience in the shared services field, having held leadership roles in 5 centers, spanning diverse industries including publishing, financial services, construction, and manufacturing. Her current position is her first in higher education. She has been involved in all phases of shared services from design and implementation to continuous improvement and on-going management. Pam earned a B.S. in Psychology from Penn State University and a Master of Divinity from the Lutheran Theological Seminary in Philadelphia.

Higher Education Shared Services Focus Day - March 11, 2021

11:50 AM It's Not a Crisis - It's an Opportunity for Leadership

There is a significant difference between crisis leadership and day-to-day leadership. But shared services leaders too quickly forget their crisis leadership skills that allowed them to successfully respond under extraordinary circumstances, set direction, drive continuity, manage and motivate a team when the organization needed the most, like in March 2020. In this session, our speaker will discuss how to leverage and apply your crisis leadership skills in your day-to-day leadership role.