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The Delegate Journey

The Delegate Journey

Get the break-down on what to expect from post-registration to post-event, so you get the most out of your experience as a delegate at the 2019 Shared Services & Outsourcing Exchange.

Processes and People – Key Drivers to Take U.S. Shared Services to the Next Level

Processes and People – Key Drivers to Take U.S. Shared Services to the Next Level

In this visual analytics report, we uncover how Shared Services professionals can utilize process mining and human capital analytics. It dives into a number of HR-specific benchmarks on talent and attrition. In this interactive report, take a look at: 

  • Process mining
  • Explore what human capital analytics can do
  • Key metrics on talent and attrition in U.S. Shared Services Centers (SSCs) 
  • Winning the war of talent with metrics 

And much more! 


Talent - A strategic imperative for leadership in 2020

Talent - A strategic imperative for leadership in 2020

The day-to-day of C-suite executives has predominantly revolved around challenges at the executive, strategic level, leaving leaders with little time to invest in the most important drivers of value in their organizations: People. 

Over the years, the workforce has grown in complexity and the greatest threat to future success lies in the effectiveness of the organization's talent pool and the extend to which leaders are equipped to drive purposeful and impactful leadership.

This analytics workbook will explore the trajectory that leadership is evolving towards and it will make the case for elevating talent management to a strategic priority.