James Bradley

Senior Vice President & General Manager Global Business Services Kelly Services

James H. Bradley is senior vice president, Global Business Services (GBS) and Global Talent Solutions (GTS), of Kelly Services. Kelly is a global provider of workforce solutions, always thinking about what’s next in the story of work, connecting talented people to companies in need of their skills and designing talent strategies that help businesses embrace the value of all workers and workstyles.

GBS is the global delivery arm of operational shared services and financial shared services for Kelly’s staffing businesses in the Americas and for the GTS segment. GTS includes Kelly’s global Outsourcing and Consulting Group (OCG) businesses, and the centralized staffing operations in the U.S., Canada and Puerto Rico.

Under Jim’s leadership, the integrated GBS organizations deliver a diversity of back-end applicant services for hundreds of thousands of temporary employees each year within the America’s organization and OCG. The GTS segment is focused on growing Kelly’s global client portfolio and driving innovative workforce strategies into the market. This segment of business reflects the trend of larger companies that have adopted holistic talent supply chain solutions that encompass both talent fulfillment and outcome based services.

Jim joined Kelly Services in 1996 as vice president and was promoted to senior vice president in 1999. During his tenure at Kelly he has managed teams responsible for customer solution delivery and implementation, and was accountable for speed of adoption and ongoing program governance. His most recent role was as senior vice president in the KellyOCG organization with global responsibility for the MSP, CWO, and PPO practices. He has also had responsibility for several internal operational functions throughout Kelly.

Jim holds a bachelor’s degree in Finance from Fordham University in New York, and has a background in IT product management. 

Day 1, Sunday, June 7, 2020

Sunday, June 7th, 2020

11:10 AM Opening Keynote: Shape-Shifting 2.0: The Impact of Process Automation on the Global Shared Services Model and Next Steps

Shared Services continues to drive productivity across the ever-evolving enterprise organization.  Preparing to harness the impact of any disruptive technology for digital transformation in global organizations is always problematic. Move too soon, and you are on the "bleeding edge" of technology. Move too late, and you may lose your competitive advantage. The one thing you cannot do is ignore the increased implementation of integrated automation software and proactive use of data analytics.  As organizational operating models continue to advance, now is the time to refocus on the understanding of how intelligent automation creates unique opportunities for significant strategic change to run your shared services like a business while reducing labor costs and providing digital talent advancement. During this session, attendees 
  • Learn to designate a digital leader or team to assess intelligent automation technologies and understand their potential impact on your businesses
  • Hear how to document the potential benefit of applying intelligent automation technologies and obtain management support for moving forward
  • Explore how to clean and structure data governance model
  • Manage Intelligent Automation Lifecycle

Check out the incredible speaker line-up to see who will be joining James.

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