提交表格

View the 2018 Shared Services & Outsourcing China Week Post Show Report │2018年共享服务与外包上海峰会会后报告

View the 2018 Shared Services & Outsourcing China Week Post Show Report │2018年共享服务与外包上海峰会会后报告

If you missed our event in 2018, you may download the report to find out

  • last year's attendees and their feedback
  • last year's sponsors
  • 2018 featured speakers
  • 2019 event key themes

如果您错过了去年的会议,您可以下载2018年共享服务与外包上海峰会会后报告查阅:

  • 去年的峰会参与者以及他们的会后反馈
  • 去年的赞助商
  • 2018年的演讲嘉宾
  • 2019年的主要议题
Read the Full Report - State of The Global Shared Services Market Report 2019

Read the Full Report - State of The Global Shared Services Market Report 2019

The consistent, aggressive commitment to productivity improvements (more than half the global SSOs are targeting 7+% per year) are keeping Shared Services leaders focused on innovative solutions that improve effectiveness, efficiency and performance. Today, that is predominantly achieved by leveraging automation and data analytics.

This year’s report is broken into five core areas that guide modern Shared Services: Operating Model; strategy; Talent; Automation & the Digital Workforce, and Future Technology Opportunities.

请阅读 - 2019年全球共享服务市场状况报告

请阅读 - 2019年全球共享服务市场状况报告

持续、积极地致力于提高生产力(超过一半的全球共享服务组织的目标为每年提高生产率7%以上),让共享服务领导者专注于提高效率、效能和绩效的创新解决方案。如今,这主要通过利用自动化和数据分析来实现。

今年的报告分为五个指导现代共享服务的核心领域:运营模式;战略;人才;自动化与数字化劳动力;未来的技术机遇。

Shared Services Centers (SSCs) in China are on the cusp of achieving digitally-enabled Shared Services, but challenges remain.

Shared Services Centers (SSCs) in China are on the cusp of achieving digitally-enabled Shared Services, but challenges remain.

This report will cover a couple of essential factors in the digitalization of Shared Services in China. It will:

  • Look into the leading cause of difficulties in IA/RPA initiatives - Process
  • Shed light on the state of data-readiness in China-based SSCs
  • Share key performance metrics from SSCs in China and U.S.
Download the Presentation - Digitizing Your HRSSC by Implementing Disruptive Technology to Improve Service Quality and Customer Experience

Download the Presentation - Digitizing Your HRSSC by Implementing Disruptive Technology to Improve Service Quality and Customer Experience

Past presentation from Wang Qian, Director of HRSSC, JD Group

2018精彩演讲来自京东集团人力资源共享服务中心总监 - 王骞


Download the Presentation - Digitizing HR for Better Employee Experiences of the Future

Download the Presentation - Digitizing HR for Better Employee Experiences of the Future

Past presentation from Krisztina Beer, Head of Regional HR Service Delivery Asia, Sony Mobile

2018精彩演讲来自索尼移动通信亚洲区域人力资源交付负责人 - Krisztina Beer



SSON Impact Awards China 2019 Guide│2019中国SSON影响力奖项指南

SSON Impact Awards China 2019 Guide│2019中国SSON影响力奖项指南

SSON的共享服务和外包影响力奖是一项全球公认的年度行业颁奖典礼,旨在表彰和庆祝在共享服务和外包领域中超过行业标准的SSO团队。 本届颁奖典礼将于2019年10月22日晚上6点举行,这是您和您的共享服务团队坐下来享受丰盛美食,放松身心的机会! 

点击下载奖项申请表格和申请指南。

SSON Impact Awards China 2019 - Change Management Impact Award│2019中国SSON影响力奖 - 变革管理奖

SSON Impact Awards China 2019 - Change Management Impact Award│2019中国SSON影响力奖 - 变革管理奖

变革管理  - 无论您的共享服务处于什么阶段,变革都是一直存在的。作为日常运营的一部分,管理变革的能力对于文化转型至关重要。该奖项侧重于共享服务中心在变革管理战略,改进方法,员工参与度等方面所作出的进步。

Download the Presentation - Leveraging Soft Skill and Hard Skill to Leap-frogging Your SSC for Greater Efficiency

Download the Presentation - Leveraging Soft Skill and Hard Skill to Leap-frogging Your SSC for Greater Efficiency

Past presentation from Daniel Rupinta, Head of Shared Services Centre, Grace

2018精彩演讲来自格雷斯共享服务中心负责人

SSON Impact Awards China 2019 - Process Improvement & Value Creation Impact Award│2019中国SSON影响力奖 - 杰出流程改进和价值创造奖

SSON Impact Awards China 2019 - Process Improvement & Value Creation Impact Award│2019中国SSON影响力奖 - 杰出流程改进和价值创造奖

杰出流程改进和价值创造奖 - 流程创新有许多种形式,如以客户为中心的方法,实施业务对标,培训与创新项目,六西格码项目等等。请告知我们您在流程创新和价值创造中的尝试,我们期待您的故事。

SSON Impact Awards China 2019 - Customer Centricity Impact Award│2019中国SSON影响力奖 - 杰出客户体验奖

SSON Impact Awards China 2019 - Customer Centricity Impact Award│2019中国SSON影响力奖 - 杰出客户体验奖

杰出客户体验奖 - 客户的期望和行为的改变已经引起了共享服务行业和商业模式的变化。企业正通过前台和后台流程的改进来加强客户体验。如何利用传统的客户体验工具为企业内部和外部客户创造无缝体验。我们期待您的故事。

SSON Impact Awards China 2019 - Business Transformation Impact Award│2019中国SSON影响力奖 - 杰出转型奖

SSON Impact Awards China 2019 - Business Transformation Impact Award│2019中国SSON影响力奖 - 杰出转型奖

杰出转型奖 - 不管是企业内共享,外包还是混合模式,只要您通过组织结构重组或数字化向共享服务模式进行了成功地转型,实现成本削减、效率提高或价值提升,我们期待聆听您的故事。

SSON Impact Awards China 2019 - Automation Impact Award│2019中国SSON影响力奖 - 杰出自动化奖

SSON Impact Awards China 2019 - Automation Impact Award│2019中国SSON影响力奖 - 杰出自动化奖

杰出自动化奖 - 自动化有多种形式 - 从工作流程到自助服务系统,机器人过程自动化,甚至人工智能。告诉我们自动化是如何改变您的共享服务中心的!

SSON Impact Awards China 2019 - Creative Talent Management Impact Award│2019中国SSON影响力奖 - 人才管理创意奖

SSON Impact Awards China 2019 - Creative Talent Management Impact Award│2019中国SSON影响力奖 - 人才管理创意奖

人才管理创意奖 - 有效管理人才是每个共享服务中心的挑战。数字时代对SSO领导者提出了更高的要求。告诉我们您在人才管理方面的创新和成功经验。