22 - 23 October, 2019 |
Shanghai, China
Chan Hoon Chuah, Vice President HR for Global Functions at DHL

Chan Hoon Chuah

Vice President HR for Global Functions

Conference Day 1: 22 October 2019

Tuesday, October 22nd, 2019

10:10 AM Digital Business Strategy: Leading the Next-Generation Enterprise

In the digital-first business era, developing strategies and business models to rethink how your organization can thrive will be key to any organization’s future viability.
§  Charting Your Strategy for Next-Generation Business
§  Architecture as Interface: Advocating a Hybrid Design Approach for Interconnected Environment
§  Discover how business model works and how to make it work for you
§  See how self-service analytics can change the way organizations do business

Conference Day 2: 23 October 2019

Wednesday, October 23rd, 2019

9:50 AM Panel discussion: Intelligent Process Automation Re-Design for Seamless Digital Experience

§  Roles Replacement by Virtual Robots, Mimicking Human Actions and Interacting with Multiple systems
§  Intelligent expense management for pattern recognition, increasing the percentage of automatic processing
§  Multi-lingual, Interpretive Voice Response Solutions: Virtual agents in call centres, offering services in several languages on a 24/7 basis

Check out the incredible speaker line-up to see who will be joining Chan Hoon.

Download The Latest Agenda