22 - 23 October, 2019 |
The Westin Bund Center, Shanghai, China
Eric Riego de Dios, Global Process Owner, People Director at BakerMcKenzie

Eric Riego de Dios

Global Process Owner, People Director

Check out the incredible speaker line-up to see who will be joining Eric.

Download The Latest Agenda

Conference Day 2: 23 October 2019

Wednesday, October 23rd, 2019

9:10 AM The Future Tech: How Digital Can Turbocharge Next-Generation E2E Customer Experience Management and Improvement?

§  Foster customer-centric design process and organisation culture
§  The virtual remote work programme for multigeneration workforce
§  Establishing a new standard of customer experience