Eric Riego de Dios
Global Process Owner, People Director
Conference Day 2: 23 October 2019
Wednesday, October 23rd, 2019
9:10 AM The Future Tech: How Digital Can Turbocharge Next-Generation E2E Customer Experience Management and Improvement?
§ Foster customer-centric design process and organisation culture
§ The virtual remote work programme for multigeneration workforce
§ Establishing a new standard of customer experience