Deputy CFO and GM of FSSC
Post-Conference Site Tour: 24 October 2019
Thursday, October 24th, 2019
9:00 AM Site Tour: FOSUN
Fosun Group, Financial Shared Service Center, was established in 2016. Within two years, the shared services headcounts increased from 10 to 100 people by 2018. The implementation of shared services has expanded its ROI with customer accounts from the initial 50 to 850 within a year.
In its journey in 2017, Fosun re-plan the workflow of the shared centre by constructing a shared platform to create a more efficient, effective and smarter workflow to mitigate risks. By joining this site visit, delegates get access to Fosun end-to-end service delivery through a walkthrough of process transformation that had proven to strengthen its financial management, drilling down to technical details such as task-specific and
dispatch management, performance metrics and quality management, surfacing the critical challenges in a geographical environment.