Neal Yang

China MyP&O Director MARS

杨昕亮先生于2005年加入玛氏公司，先后在COE、BP等人力资源领域的多个职能工作，具有丰富的人力资源管理经验和业务洞察。杨昕亮目前担任玛氏中国人力资源共享服务中心总监，主管玛氏公司在中国全部业务单元的招聘、员工关系、HR系统、流程和同事服务等工作。

Conference Day 1: Tuesday, 15 March 2022

9:20 AM Opening Keynote: Transforming SSC from a Traditional Service Centre to a Digitised Global Business Partner

  • Implementing a digital environment that optimises shared services functions to partner with global businesses 
  • Focusing on capability development in data science, analytic thinking, and tech-savviness to sustain digitalisation 
  • Shifting away from traditional silo-based work towards a focus on customer service and continuous improvement 

1:10 PM Panel Discussion: Driving Innovation-Driven Strategy within SSC to Enable Advance Service Offerings

 

  • Discussing what encompasses an innovation-driven strategy and the building blocks for success  
  • Creating a digital roadmap of each function, establishing clear governance and accountability that aligns with the business 
  • Using technology to enable advanced service offerings – data analytics, automation ML, AI 

Check out the incredible speaker line-up to see who will be joining Neal.

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