Malaysia’s #1 Business Services Gathering

13 - 16 April, 2020 | Kuala Lumpur, Malaysia

View Malaysia Shared Services Industry Report 2019

View Malaysia Shared Services Industry Report 2019

Every year, SSON’s global survey highlights enormous progression in Shared Services’ evolution. The past couple of years have shown a clear move away from transactional, human-based work towards data-driven, knowledge-based activity – enabled by automation.

Here we exclusively share with you the state of the shared services market report 2019 for Malaysia. There is a tremendous appetite for growth: Half of the Malaysian respondents to this year’s SSON survey have been in existence for less than three years. The trend toward Shared Services is still strong – momentum is still growing.

Download the SSON Malaysia 2019 report to discover the key trends and opportunities for the year ahead, emphasizing the new direction, strategies and value-add SSOs are carving out for themselves.


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