Malaysian Shared Services and Outsourcing Week 2020

20 - 23 April, 2020 | Kuala Lumpur, Malaysia

Paul Bartley

COO , Global Business Services Odfjell Drilling

Pre-Conference Workshops - 22 April 2019

Sunday, October 4th, 2020

3:30 PM Workshop C - RPA Preparation and Implementations

Robotic Process Automation has been a game changer for shared service industry resulting in increased levels of efficiency while minimisingoperational and labour costs. However; despite the success stories, implementing RPA solutions requires careful planning and monitoring at each stage of implementation.

The Workshop will access the access the common opportunities and challenges SSCs encounter as they embark on the automation journey

  • Determining the scalability of the RPA solutions and how well can it be replicated in other parts of the business
  • Mapping out an RPA  strategy that is consistent with the existing IT infrastructure and long-term objectives
  • Evaluating the impact of RPA on the existing workforce and talent requirements
  • What are the common pitfalls to avoid?

Conference Agenda Day 1 - 23 April 2019

Wednesday, November 4th, 2020

9:10 AM GBS Keynote: Building a Successful GBS– Key Lessons Learnt!

·         The journey from shared service to GBS
·         The structure and delivery model – ascertain the maturity of GBS functions
·         Managing the cultural shift from SSOs to GBSs
·         GBS vs Multifunction model: What works best for Malaysia?

11:30 AM Panel: How does RPA & AI transform business operations

  • How RPA & AI is Disrupting Business: In Pursuit of New Productivity Gains
  • What data management and analytic issues should companies be aware with RPA & AI
  • To Make Robots Part of The Finance Family
  • The Successful Implementation of RPA in Shared Service center

Check out the incredible speaker line-up to see who will be joining Paul.

Download The Latest Agenda