Early shared services centres were set up with a clear objective: efficiency and centralisation in pursuit of cost reduction.
The next step, however, is more complicated. Businesses around the globe are finding it challenging to take their SSCs to the next level. Across the board, few shared services centres have delivered the full value envisioned by CFOs and finance directors: that of a strategic enabler sustaining high levels of continuous improvement.
· The motivation behind the decision to implement SSC
· Project Methodology
· Return of Experience on the project for the first 6 months of operations
Dr. Omer Softic
Senior Director, Asia Pacific Service Delivery Lead, Finance
Johnson & Johnson