Erin Adler, GBS Finance Site Lead for Manila, General Motors of Global Business Solutions discusses the role of BPO in General Motors, what is expected of a shared services centre, and comments on the competition of talent in the Philippines.
Debashish Mukherjee, Director of Manila Services Center, Procter & Gamble shares his views on benefits and challenges of shared services, the talent processes in P&G and his thoughts on shared services in APAC.
Karen Batungbacal, Chairperson of GICC and Senior Vice President, Optum Global Services of United Healthgroup shares her views on the benefits of technology in shared services, and comments on the more complex skillsets she looks for when discovering talent.
Dr. Omer Softic, Senior Director, Asia Pacific Service Delivery Lead Finance of Johnson & Johnson shares his views on theopportunities and challenges the shared services industry is facing, , and comments on the market in the region.
Teejay Gonzales, HR
Transformation Director from Coca Cola shares the benefits of an HR shared
services centre in Coca Cola, their
Johan Fourie, Managing Director of Bayer Business Services shares with us the benefits and challenges in the Shared Services industry today, the technology Bayer has invested in, and comments on the Philippines Shared Services market.