Chief Operating Officer
ANZ Global Services and Operations (Manila), Inc.
Conference Day 1
Tuesday, August 14th, 2018
11:15 AM Learn how Knowledge Management Will Change with the Advent of Machine Learning and Cognitive Search
With all the hype around artificial intelligence (AI) and cognitive computing, it’s hard to distil the real advances and understand how to apply those new technologies to improve knowledge management. Learn how to use a continuous improvement approach to make this technology work for you.
4:50 PM Up-skilling Workforce for New Skills Demand – Building the Talent Pool for the Digital Workforce
Hiring outlook in the Philippines remains positive across industries. Industries are looking to grow the talent pool to seize diversification and growth opportunities in the phase of Shared Services transition and embrace new technologies integration match with the relevant skills for today’s economy. Employees, on the other hand, cite a lack of career path and opportunity to grow. Low pay competitiveness and unpleasant relationships with supervisors are their top reasons for leaving the organisation. Can we increase human capital for the industry through (P2P) public, private partnership and up-skill employees through industry certifications to improve current workforce?