ActiveOps (Past Sponsor)

Digital Operations Management solutions from ActiveOps have been built from the ground up to provide service organisations with a complete approach to operations performance. Our solutions are proven to manage capacity, improve efficiency, predict the volume of workload and optimize the performance of people and robots within service operations. Workware by ActiveOps, a SaaS solution hosted on Microsoft Azure, quantifies work and time, manages capacity, and measures productivity for both individual and robot.

By providing managers with a single, real-time view of all operations performance data, we can enable them to plan in advance effectively, communicate efficiently, and balance resources and workloads, enabling optimization at team, individual, and software bot level.  With all this data aggregated, analysed, and presented at their fingertips, managers can measure and strategize where software bots are placed within operations to attain certification of operations excellence for shared services.