10 - 13 August, 2020
| Manila, Philippines
An Industry on the Cusp of Change - Challenges
facing the BPO and Shared Services Sector
The constant market pressure in taxation reform, funding and initiatives on multi-national companies to increase their competitiveness compelled managers to strategize on retaining talents and explore models beyond SSC. Global Business Services (GBS) is the next wave with increasingly difficult to formulate management control system, which could cause job vulnerabilities to automation in the next decade and decompose operative goals. The phenomenon of transformation through merger and acquisition with BPOs integrations is critical to assess the resources selected.
The Industry Insights of Shared Services & BPO
A selection of visionary case studies, in-depth master classes and dialogue-driven brain-weaves!
Government 2020: Taxation reform, funding and initiatives
Mapping the road to Global Business Services
Strategies on retaining Philippine’s competitive advantage on the riding demand for re-shoring
Transformation through Merger and Acquisition
Job vulnerabilities to automation in the next decade
Highlights & Key Achievements
180+
Attendees
100+
Practitioner Accounts
32
Brand New Speakers
50
C-Suite Executives
26
Dedicated Roundtable Discussions to Focus Group
20
Local Regulators as Mystery Delegates
3
Workshops to address your issues
2020 Leading Industry Speakers
Samir Kumar
Managing Director
JPMorgan Chase & Co.
Johan Fourie
Managing Director
Bayer Business Services, Philippines
Steve Harris
Managing Director,
ANZ Global Services and Operations (Manila), Inc.
Roscoe Pineda
Chief Operating Officer
ANZ Global Services and Operations (Manila), Inc.
Dr. Omer Softic
Senior Director, Asia Pacific Service Delivery Lead, Finance
Johnson & Johnson
Anthony Nool
Head of Controlling, SSC Manila
Henkel Asia Pacific Service Centre
Sookie Chiongbian
Head of Human Resources
3M Global Service Center Philippines
Teejay Gonzales
HR Transformation Director
the Coca-Cola Company
Jean-Claude de Vera
Former Vice President, GBS
LafargeHolcim
The hottest topics to be discussed at SSOW 2020
Government 2020: Taxation reform, funding and initiatives
Strategies on retaining Philippine’s competitive advantage on the riding demand for re-shoring
Job vulnerabilities to automation in the next decade
Mapping the road to Global Business Services
Transformation through Merger and Acquisition
Past Attendees Say It Best
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