28 October, Main Conference Day One

Adapting to the New Normal

Reserve Your Pass Now!

10:00 am - 10:05 am SSON Welcome & Housekeeping Remarks

10:05 am - 10:10 am Chairperson Opening Remarks

10:10 am - 10:50 am Shared Services Prioritisation Panel: Four Tips to Prioritise and Fast-Track Your Digital Transformation

Terence Lee - CPO, APAC, Supply Chain Optimization, Geodis
Shaun Tan - Global Head, Finance Shared Services, Manulife

Shared Services Prioritisation Panel

Shared Service Centres are deployed to reduce costs of decentralisation, to increase the support processes for the business and to create a higher degree of strategic flexibility. What if the benefits can now be achieved virtually and remotely without having to consider the most important factor of location, which determines the success of your Shared Services strategy. COVID-19 will cause a major rethink to the relevance and existent of Shared Services. The fundamentals of Shared Services will be challenged and so will its future.

·        Identifying the top priorities to address and mould business to fit The New Norm

·        Discussing the new purpose and value of Shared Services

·        Addressing the foreseeable challenges and potential solutions to help business navigate through this transformative phase


Terence Lee

CPO, APAC, Supply Chain Optimization


Shaun Tan

Global Head, Finance Shared Services

10:50 am - 11:30 am Thought Leadership Session

11:30 am - 11:50 am Virtual Speed Networking Session

11:50 am - 12:30 pm Thought Leadership Session

12:30 pm - 1:00 pm CFO Leaders Panel: The CFO's Agenda: Building a Capability Centre Fit for Next Generation Finance

Sim Siew Shan - Chief Financial Officer, Air Asia Berhad
Philippe Rousset - Chief Financial Officer APAC, Socomec Group

CFO Leaders Panel

CFOs around the globe are under pressure to counsel business units on innovative approaches to create business value for survival. What role can Shared Services Organisations play in transforming businesses for future needs?

·        How far can “autonomous businesses” manage internal complexity?

·        Has digitisation affected your geography model?

·        How can FSSC optimise current opportunities to create value and resilience? 


Sim Siew Shan

Chief Financial Officer
Air Asia Berhad


Philippe Rousset

Chief Financial Officer APAC
Socomec Group

1:00 pm - 1:30 pm Virtual Culture – Amplify Collaboration, Productivity and Innovation in the New Norm

Jacqueline Fe Luy - Chief People and Culture Officer, Hijo Group of Companies 

·        Exploring how people management evolves alongside with technology

·        Aligning function, structure, competency and setting expectations

·        Identifying the right digital culture and the right training to bring forth people, culture and technology symbiosis

Jacqueline Fe Luy

Chief People and Culture Officer
Hijo Group of Companies 

1:30 pm - 1:30 pm End of SSOW Asia Live 2020 Main Conference Day One