Ask every Shared Services leader, and more often than not they will tell you that their end-goal is to transition their SSO into a Global Business Service (GBS) – yet they do not truly understand the concept of GBS, let alone the critical milestones needed to make that dream a reality. In this solution clinic, participants will have the opportunity to get their hands dirty and develop their own GBS roadmap – and more importantly, understand the common obstacles through the lens of a GBS leader who has been there done that.
- Determining the critical ingredients needed to build a world-class GBS
- Defining the GBS concept and develop a cross-cultural, global GBS model
- Formulating the business case to attain stakeholders buy-in
- Changing the culture of your SSO to drive the GBS journey
Chief Executive Officer
TESCO Global Business Services