30 October, Workshops Day


 (Purchase Your Separate Workshop Pass Now)

Workshop A | Business Resilience & Continuity Management

10:00 am - 12:00 pm Part 1: Building an Effective Global Business Continuity Management Strategy
Jeffrey Capulong - Head, Finance Shared Services, Coca-Cola Bottlers Business Services Philippines

This session will explore the components of BCM Methodology:

  • Initiating a BCM program to access current state and deliver project plan
  • Learning how to conduct business impact analysis and risk assessments to develop risk management decisions and mitigation plans
  • Identifying the components of drafting and documenting BCPs
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Jeffrey Capulong

Head, Finance Shared Services
Coca-Cola Bottlers Business Services Philippines

Workshop A | Business Resilience & Continuity Management

1:00 pm - 3:00 pm Part 2: Strengthening Business Resilience – A Look into Post-Crisis Recovery and Debriefing
Alex Ustaris - Chief Information Officer and Head of Shared Services Centre, Hijo Group of Companies 

This session will guide you through the considerations to post-crisis assessment to improve BCP:

·        Exploring what worked well in responding to crisis

·        Identifying the financial impact of the crisis, and how you can minimise that next time

·        Measuring how well did your contingency plans work

·        Evaluating the impact of media coverage on employees and the company

·        Identifying the aspects of your crisis plans and what needs to be changed

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Alex Ustaris

Chief Information Officer and Head of Shared Services Centre
Hijo Group of Companies 

Workshop B | Future Workforce, Future Workplace

10:00 am - 12:00 pm Part 1: Designing Future of Work Concepts in a Shared Services Environment

This session will discuss the expectations of employee in the various stages of their organisational journey:

·        Addressing WFH or a hybrid working model during hiring process

·        Integrating all the touchpoints on the employee on boarding journey in a mobile and gig economy

·        Blending technology and learning to find the best methods to train your workforce anywhere and anytime

Workshop B | Future Workforce, Future Workplace

1:00 pm - 3:00 pm Part 2: Applying the New Way of Work

This session will guide you to redesign and incentivise work in The New Norm:

·        Guiding your workforce in setting up a well-equipped, effective and conducive home office

·        Setting new limits on work place capacities and workplace planning for social distancing

·        Incentivising your workforce to adopt WFM or hybrid working models