Past Presentations

Learning from Lufthansa Services Philippines' Journey in Balancing "Soft" and "Hard" Skills to Create a "Future-Fit" Workforce

Learning from Lufthansa Services Philippines' Journey in Balancing "Soft" and "Hard" Skills to Create a "Future-Fit" Workforce

Presented by: Sharmini Krishnan, Managing Director, Lufthansa Services Philippines

In this presentation, she covered:

  • Nurturing a workforce fit for the future
  • Balancing the need for technical skills with the emphasis on critical "soft" skills for technology deployment
  • Supporting digital transformation through "soft" but critical skill-sets and capabilities

Download the slides to understand more. 

Understanding Boston Scientific’s Big Leap from GBS to a “Global Capability Centre”

Understanding Boston Scientific’s Big Leap from GBS to a “Global Capability Centre”

The GBS game has changed. Going beyond standardisation and centralisation, GBS centres themselves have to remain relevant to businesses in the digital environment. Taking the lead, Boston Scientific is undergoing a GBS transformation journey where they evolve towards a “Global Capability Centre” – but is it for everyone? 

Presented by Sudhir Dasamantharao, Director GBS and Chief Transformation Officer APAC, Boston Scientific, you will be able to: 

  • Define the concept of a “Global Capability Centre”
  • Understand the rationale behind the strategic shift from GBS to GCC
  • Integrate the critical pillars of technical workforce, processes and technology
Analytics and Automation CoE: Our Journey

Analytics and Automation CoE: Our Journey

Presented by: 

Marcos Bonfim, Shared Services Analytics & Automation Director, Schlumberger

Generating Easy, Quick Wins to Accelerate Up your Shared Services Journey

Generating Easy, Quick Wins to Accelerate Up your Shared Services Journey

Presented by: 

Jorge Gilling, General Manager, AIG Shared Services Malaysia

Adding Value through Business Consulting: The Siemens Case Study

Adding Value through Business Consulting: The Siemens Case Study

Presented by: 

Michael Stafford, Head of Business Shared Services, ASEAN, Siemens