AJ is the global head of JLL’s service delivery network – known
internally as JLL Business Services (JBS). AJ leads a global team of over 3,000
employees in 9 Business Centers that support 15 service lines in 19 languages. AJ is responsible JLL’s Global Business Services strategy,
implementation and operations. An expert change agent, AJ leads JLL’s
transformation efforts in this space and fosters new solutions for service
delivery. AJ reports to the Global CFO and is based in Chicago, USA.
AJ is a shared services
and outsourcing subject matter expert, with over 20 years of experience of
successfully leading teams for Global 500 companies. His key areas of expertise
include: Global Business Strategy, Business Process Outsourcing, Business Service
Delivery, Platform Transformation, Change Management, Client Account
Management, Senior Stakeholder Management, Business Process Automation, Team
Leadership, Client Transitions & Optimization, Process Re-engineering, and
Check out the incredible speaker line-up to see who will be joining AJ.
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