AJ is the global head of JLL’s service delivery network – known internally as JLL Business Services (JBS). AJ leads a global team of over 3,000 employees in 9 Business Centers that support 15 service lines in 19 languages. AJ is responsible JLL’s Global Business Services strategy, implementation and operations. An expert change agent, AJ leads JLL’s transformation efforts in this space and fosters new solutions for service delivery. AJ reports to the Global CFO and is based in Chicago, USA.
AJ is a shared services and outsourcing subject matter expert, with over 20 years of experience of successfully leading teams for Global 500 companies. His key areas of expertise include: Global Business Strategy, Business Process Outsourcing, Business Service Delivery, Platform Transformation, Change Management, Client Account Management, Senior Stakeholder Management, Business Process Automation, Team Leadership, Client Transitions & Optimization, Process Re-engineering, and Solution Design.
Check out the incredible speaker line-up to see who will be joining AJ.
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