Jacqueline Fe R. Luy, FPM is a culture transformation leader who collaboratively built the First Mindanao ROHQ and Shared Services Organization based in Davao, Philippines with its principal office in Singapore. Aligning People, Process, Technology and Culture was the performance goal she delivered when she was the General Manager and Vice President for Hijo International Trading Singapore Pte. Ltd. Shared Services Center - a multi-function shared services.
From inception to operationalization of the shared services business model was Jacque’s portfolio when she came back from her Executive Education and Advanced Management Program at MIT in Boston last 2015. As a Thought Leader, she advanced the concept of entrepreneurial ecosystem of which the company has adopted and continuously built for its new business verticals. Capping this portfolio is the institutionalization of the People and Culture Model that supports the hypergrowth and differentiation business strategies until its organizational pivots during these COVID times. Working with the farmers in institutionalizing the right culture while battling this global health and economic crises was the most fulfilling noble endeavor etched in Jacque’s professional milestone. ]
This pandemic has taught Jacque to be more introspective and purpose-driven. As such, she is working her way to build her own organization that will help Local MSME Business Leaders nurture the right culture. In this career pivot, Jacque is now an Independent Consultant of InnerView Consultancy Services, Inc. representing Harrison Assessments in the Philippines while preparing herself to be an executive coach for the MSME Business Leaders.
This pandemic taught her to be more mission-focused. As a Fellow in People Management recognized by People Management Association of the Philippines, she continuously shares her expertise to the People Management Association of the Philippines as a Board of Director, an Officer and a Resource Speaker. One of her most significant contributions when she was the Davao Chapter President of PMAP was the building of two classrooms (called Project Hope) for the young survivors of Storm Bopha. The school was originally built to cater pre-school children with the aim of providing hope and life after the wrath. Indeed, this school is now offering pre-school program up to Grade 2. We are happy and excited to exchange learning with Ms. Jacqueline Fe R. Luy, FPM.
· Exploring how people management evolves alongside with technology
· Aligning function, structure, competency and setting expectations
· Identifying the right digital culture and the right training to bring forth people, culture and technology symbiosis