20 April, 2021 | 10:00 AM - 1:05 PM (SGT)

Bridging the Shared Services Value Gap with Digital Tools and Technology

2020 has been about reshaping Shared Services’ frameworks to ensure the continued delivery of service remotely and virtually. As the world has now embraced the “new reality”, it is critical for Shared Services leaders to map out practical strategies in ensuring SSOs continue to deliver greater value to their enterprise.

One of the vital strategies adopted throughout 2020 is the increased investment in technology solutions and capabilities to help ensure operations run smoothly, if not more efficient. While technology has always been at the forefront of SSO strategies, the COVID-19 pandemic drastically advanced such investments. It is however, not the only solution, and Shared Services practitioners need to be adept in understanding the use of such tools to complement existing processes, and learn how to maximise the benefits of technology.

Returning for a second edition, SSOW Asia Live 2021 will bring Shared Services leaders and practitioners together to delve into how we can bridge the Shared Services value gap with the use of digital tools and technology.

Key Takeaways:


Identify the “Right Approach” to creating greater value for your SSO


Integrate cross-function processes with Intelligent Automation


Reap the full benefit of your technology pool with Cloud Technology


Deliver Shared Services employee experience with enhanced automation

Featured Speakers