Agenda Day 1. Tuesday 16th March 2021 - Time Zone CET

  • Reaching our potential to create world-class finance operations: outlining current objectives, priorities and foreseen challenges in end-to-end finance transformation
  • Leading the move towards digitisation and automation: why are we still spending more time on traditional finance activities than new digital trends?
  • Becoming advanced with data analytics: what steps must be taken to actively investigate how we must be using sophisticated, forward-looking analytics to enhance finance and organisational performance
  • When coming up against the brick wall of organisational resistance, what incentives systems are needed to encourage adoption?
  • Is GPO model the answer to unlock organisational collaboration? 

Mohit Bhatia

Joint Mangaing Director GSC
A.P. Moller Maersk


Aneta van den Kieboom

Finance Director, O2C Global Process Owner


Joe Craughan

Head Global Process & Service Owner O2C


Miroslav Balev

Process Consultant
Atos IT Solutions and Services

  • Challenges and expectations from GPO in 2021 and beyond.
  • Importance of Technology and Automation in future-proofing Shared Services
  • Implementing and maintaining Order to Cash Digital Transformation

Elaine Nowak

Vice President of Product Marketing And Management


Martin Doran

Process Manager for Accounts Receivable
Bayer AG


Maria Luisa Manca

Global Process Owner Accounts Receivable
Bayer AG


Michael van der Steen

Global Vice President of Order to Cash

1:30 pm - 1:45 pm Connection Corner

Take advantage and connect with other attendees virtually. Compare challenges, ideas and plans with your peers and build your 02C community connections. 

1:45 pm - 2:30 pm Case Study: Setting up a best in class Order to Cash Process to ensure robust business steering and efficient daily operations

Damian von Wenczowsky - Global Transformation Lead, Bayer
  • Setting up Order to Cash Process End to End
  • Customer needs to be in sync with “Go to Market” Strategy
  • Lessons learned and next steps 

Damian von Wenczowsky

Global Transformation Lead

We all want to achieve best practice, and the most effective, efficient R2R process – but with so much to get right, what do you need to focus on to get it right, right now? The experts give their take on the top 5 for 2021:

  • Taking the global approach – minimising local procedures for true standardisation
  • Effective data set up and the right analytical tools
  • Striving for excellence – deriving more value, more insight and more information for your financial reporting
  • Technology tactics – getting down to what your process really needs
  • Getting the team right – developing and promoting the champions to reinforce processes and best practice

Petar Rogachev

Global Process Owner, Record to Report


Stephen Scully

Europe Record to Report Transformation and Process Design Lead


Tomasz Barloga

Global Process Owner, General Ledger
ZF Group

3:15 pm - 3:30 pm Connection Corner

Take advantage and connect with other attendees virtually. Compare challenges, ideas and plans with your peers and build your O2C community connections

3:30 pm - 4:15 pm Panel Discussion: Establishing finance leadership and excellence through effective business partnership

Daniel Thomas Kinsley - Global Process Owner – Order To Cash, Falck
Martin Torres - Finance Business Transformation Manager, Orange Business Services
  • Develop the future of finance to become a solution centre and true business partner
  • Going beyond the numbers: Develop a new finance structure and delivery model to support the vision
  • Developing the new approach to automation, digitization and business engagement
  • Leading the culture change by developing key business partnership capabilities
  • Addressing the talent gap to nurture future finance leaders 

Daniel Thomas Kinsley

Global Process Owner – Order To Cash


Martin Torres

Finance Business Transformation Manager
Orange Business Services

4:15 pm - 4:45 pm SSON Analytics Presents Finance Shared Services Trends & Benchmarks

Naomi Secor - Global Managing Director, Shared Services & Outsourcing Network

Shared Services and Global Business Services are set to double down on finance digitisation to reach new heights in service delivery. During this data rich session, attendees will receive highlights from SSON’s State of the Industry Survey 2021, providing insights on end-to-end process performance, governance, technology and world-class benchmarks. Attendees will also participate in a live demonstration of SSON Analytics various benchmarking tools. 


Naomi Secor

Global Managing Director
Shared Services & Outsourcing Network