Week 1 Friday, 11th September: Themed Presentations (Free to Attend)

10:00 am - 10:30 am Case study: How Dell is bringing Innovation to accounting in the ‘20s

Mieke Van Gheluwe - Vice President, Finance (Global Accounting Shared Services), Dell Technologies

·        Establishing centres of excellence for business partnership & automation continuous improvement

·        driving E2E transformation – process simplification, tool scalability & BOTs

·        People-driven innovation - learning maps, rotations of talent and establishing a robust sense of purpose 

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Mieke Van Gheluwe

Vice President, Finance (Global Accounting Shared Services)
Dell Technologies

10:00 am - 10:30 am Case Study: Dare to Disrupt – Schneider Electric’s Digital Transformation of the Employee Experience

Dan Hutchinson - Vice President, HR Services Europe, Schneider Electric
Wojciech Iwanczak - Director of Global Digital Services & Innovation, Schneider Electric
  • Building a HR digital transformation program with employee experience in mind
  • Linking HR transformation to sustainability and the meaningful purpose of Schneider Electric 
  • Using New Ways of Working to focus on Making Digital True in Human Resources
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Dan Hutchinson

Vice President, HR Services Europe
Schneider Electric

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Wojciech Iwanczak

Director of Global Digital Services & Innovation
Schneider Electric

10:30 am - 11:00 am Case study: Digitising your finance processes for better customer experience

·        Implementing a digital finance transformation programme to drive customer experience

·        Leverage RPA, Artificial Intelligence and chatbots in finance processes

·        Driving end to end finance process optimisation



10:30 am - 11:00 am Case study: Applying Agile HR to your HR Shared Services Model

Jérôme Dano - Head of Global HR Services, Nestlé

As organisations becoming more agile, HR needs to provide the same services it’s always provided — hiring, professional development, performance management — but in ways that are responsive to the ongoing changes in the culture and work style of the organisation. This session will showcase key strategies and tactics to help you achieve agile HR:

·        What HR Shared Services stands to gain from integrating design thinking and agile as a project management methodology

·        Tips on change management to ensure a successful agile transformation

·        Challenges and best practices on building agile in HR at scale 

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Jérôme Dano

Head of Global HR Services
Nestlé

8:00 am - 8:30 am Demo Drives from the Virtual Expo Hall

This is the last day for you to claim your prizes from demo drive. Make sure you visit all the booths to win prizes.

1:00 pm - 1:30 pm Case study: Redefining finance: from evolution to revolution

·        Perceiving digital disruption as both an opportunity for growth and a challenges for change

·        Will analytics be housed within finance or be a companywide function

·        Technology vs. people…getting the balance right

·        How will changes in the workforce affect the finance operating model

1:00 pm - 1:30 pm PANEL DISCUSSION: Leveraging Future of Work Concepts in a Shared Services Environment

Nadia Hutchinson - Global Human Resources Operations Director, Kantar
Rahul Malhotra - Director of Service Delivery, Avis Budget Group BSC (Hungary)
  • Moving from a traditional HR structure into a people focused experience by actively engaging with stakeholders
  • Removing a tangle of legacy systems and varying processes to improve standardisation
  • Exploring the future of virtual shared services, gig economy, physical vs. remote workspace 
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Nadia Hutchinson

Global Human Resources Operations Director
Kantar

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Rahul Malhotra

Director of Service Delivery
Avis Budget Group BSC (Hungary)

Finance leaders understand about budget constraints and ROI more than anyone. It is imperative for finance leaders to leverage emerging tools to achieve more in their transformation. This panel discussion will explore:

·        Beyond automation: What are the other emerging tools you can leverage to boost your finance transformation?

·        Utilising big data effectively to focus on delivering maximum impact

·        Value-add activities…moving away from the transactional and towards knowledge-based activities.

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Jennifer Sturch

Head of Global Business Services Finance UKI
McDonalds

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Massimo Cecchi

Financial Services Director
Barilla

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Ekkehart von Roda

Global Finance Digitalisation Lead
DHL Supply Chain

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Thomas Haseneder

Director Finance Operations
Cargotec Business Services

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Emmanuel Ranchin

Head of Finance Transformation
Secure Trust Bank

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Adrian Talbot

Global Chief Financial Officer
Hotwire

2:20 pm - 2:50 pm Case study: Not all services are the same! Introducing ING’s “Signature Service” Concept and how its creating business impact

Andreas Mayer - COO Global Human Resources / Head of Global People Services, ING
Not all services are the same. With this concept in mind, ING launches their Signature Service to focus on services that create the most business impact. We’ve all been to a restaurant where we experience their signature dish which usually are often times a specialty and always delicious and with the same mind set, Andreas and his team is looking to create something special to add value for the business. Discover how:
·         Different services creating different business impact
·         Measuring every journey to identify the pain points
·         Identifying signature services based on the indepth measurement of business impact 
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Andreas Mayer

COO Global Human Resources / Head of Global People Services
ING