Meet your SSOW 2020 speakers

Conference Chair


Bobby Abraham
Bobby Abraham
Global VP of Finance Transformation
AstraZeneca

2020 Speakers


Matthew Syed
Matthew Syed
Best Selling Author,
Thought Leader
Marcel Angst
Marcel Angst
Executive Vice President Global Business Services
Swarovski
Justyna Szklarczyk-Wojdak
Justyna Szklarczyk-Wojdak
Program Manager & Senior Consultant
Adaptive Group
Jay Desai
Jay Desai
Vice President, Global Business Services
JTI
Krystian Bestry
Krystian Bestry
Chief Executive Officer
Adaptive Group
Armand Angeli
Armand Angeli
President DFCG International; Chairman SSC, RPA & Intelligent Automation Committee
DFCG
Fausto Brembilla
Fausto Brembilla
Senior Vice President, Global Head HR Service Delivery
SAP
Gediminas Buivydas
Gediminas Buivydas
Head of Digitization and RPA
Ignitis Group
Nigel Coffey
Nigel Coffey
Former VP Global Business Services
Takeda
Lorant Csoke
Lorant Csoke
Director, Automation COE, Global Business Services
Thermo Fischer Scientific
Peter Evans
Peter Evans
Director, Continuous Improvement
LEGO
Petter Frisell
Petter Frisell
Business Services Director
PPG Industries
Natarajan Gopalan
Natarajan Gopalan
Global Head of Integrated Business Services
Philip Morris International
Joanna Grzegorzewska
Joanna Grzegorzewska
Talent Acquisition Manager
Arla Foods
Anna Gugala
Anna Gugala
Head of HR Operations
Arla Foods
Sumit Mitra
Sumit Mitra
Chief Executive Officer
TESCO Global Business Services
Mark Harrison
Mark Harrison
CEO
Association of Credit for Central and Eastern Europe ACCEE
Jo Hart
Jo Hart
Senior Executive Advisor
Serviceware
Astrid Hartmann
Astrid Hartmann
Director of Group Business Services
Rolls-Royce plc
Rob Harvey
Rob Harvey
Global Head of Solution Consulting
Sidetrade
Martin Huba
Martin Huba
Head of Global Shared Services Development
KONE
Nadia Hutchinson
Nadia Hutchinson
Global Human Resources Operations Director
Kantar
Dan Hutchinson
Dan Hutchinson
Vice President, HR Services Europe
Schneider Electric
Marius Ivanauskas
Marius Ivanauskas
Head of Global Services & Operations
Telia Company
Wojciech Iwanczak
Wojciech Iwanczak
Director of Global Digital Services & Innovation
Schneider Electric
Alexander Jochinger
Alexander Jochinger
Head of Sanofi Business Services – Region Europe
Sanofi
Pawel Kalinowski
Pawel Kalinowski
Delivery Excellence & Reporting Director
Adidas
Chad Keenen
Chad Keenen
Director of Shared Services
Corning Incorporated
Jens Knoblauch
Jens Knoblauch
Executive Director Digital & Business Services
Linde Group
Deborah Kops
Deborah Kops
Industry Influencer and Shared Services Expert
Sourcing Change
Tamas Kovacs
Tamas Kovacs
Managing Director, BSC
Flowserve Corporation
Syazana Lim
Syazana Lim
Lead Research Analyst
SSON Analytics
Geeta Malhotra
Geeta Malhotra
Former Vice President, Head of Global Business Services
Avon
Rahul Malhotra
Rahul Malhotra
Director of Service Delivery
Avis Budget Group BSC (Hungary)
Angela Mangiapane
Angela Mangiapane
President, Mars Global Services
Mars Inc
Andreas Mayer
Andreas Mayer
COO Global Human Resources / Head of Global People Services
ING
Sanjay Patel
Sanjay Patel
SVP and Global Head of Takeda Business Solutions
Takeda
Sagarika Mohapatra
Sagarika Mohapatra
Director - CDS Operations, Hungary & GBS Site Lead
BT Group
Florence Mui
Florence Mui
Senior Vice President, Head of Global Business Services
Philips
Jan Nikus
Jan Nikus
Head of Global Shared Services
KONE
Ondrey Novotny
Ondrey Novotny
LCI Business Partner, Business Service Operations
LEGO
Erhan Ok
Erhan Ok
Head of Digital Capability, Global Business Services
ABB
Niklas Oldiges
Niklas Oldiges
GBS Solutions Lead Partner, Consulting Services
EY
Roland Pac
Roland Pac
Director, Coty Shared Service
COTY
Claus Peter Schründer
Claus Peter Schründer
Senior Vice President, HR Special Services
Deutsche Telekom AG Services Europe
Michael van der Ploeg
Michael van der Ploeg
Vice President Global Business Services
Amway
Phil Priest
Phil Priest
Senior Vice President Global Business Services
Smith & Nephew
Julio Ramirez
Julio Ramirez
Director, Global Business Services (GBS) Poznan & EU IT Director
O-I Global Business Services
Emmanuel Ranchin
Emmanuel Ranchin
Head of Finance Transformation
Secure Trust Bank
Steve Rudderham
Steve Rudderham
Head of Global Business Services
AkzoNobel
Dr. Frank Schüler
Dr. Frank Schüler
Managing Director Global Service Center
DHL Global Forwarding
Javier Sánchez
Javier Sánchez
Head of Global Shared Services
Thyssenkrupp Business Services
Salvatore Russo
Salvatore Russo
GBS Strategy Director
AstraZeneca
Maria Salvatore
Maria Salvatore
Director of Finance Operations
BMI Group
Rakesh Sangani
Rakesh Sangani
Managing Partner, Finance Transformation, Shared Services and Outsourcing
Proservartner
Dr Joseph Soalheira
Dr Joseph Soalheira
Phd on "Shared Services and the Competitive Advantage of the Firm"
Queensland University of Technology
Jennifer Sturch
Jennifer Sturch
Head of Global Business Services Finance UKI
McDonalds
Martin Tomczak
Martin Tomczak
Head of Strategy, Process Excellence & Digital, Global Business Services
ABB
Mayte Valverde Elices
Mayte Valverde Elices
Director Data Quality Global Centre
Santander
Michael van der Steen
Michael van der Steen
Vice President, Order to Cash
adidas
Mieke Van Gheluwe
Mieke Van Gheluwe
Vice President, Finance (Global Accounting Shared Services)
Dell Technologies
Ekkehart von Roda
Ekkehart von Roda
Global Finance Digitalisation Lead
DHL Supply Chain
Jakub Wojdat
Jakub Wojdat
Senior Director Global Head Finance Shared Services Corporate
TE Connectivity
Katarzyna Zalewska
Katarzyna Zalewska
Head of GBS
Avon
Jamel Ziani
Jamel Ziani
Global Vice President, Global Financial Services
The Estée Lauder Companies Inc.
Naomi Secor
Naomi Secor
Global Managing Director
Shared Services & Outsourcing Network (SSON)
Johann Diaz
Johann Diaz
Director, Strategic Business Value Consulting
Serviceware
Srinivasan Ram
Srinivasan Ram
Vice President, Global Business Services
ABB
Khurram Shahzad
Khurram Shahzad
Global Head of GBS Transformation and Business Relationship Management
British American Tobacco
Lion Paauwe
Lion Paauwe
Head of Finance Services Center / Global Head of Purchase to Pay
Signify
Jérôme Dano
Jérôme Dano
Head of Global HR Services
Nestlé
Mark Boakes
Mark Boakes
Client Advisory and Strategy
Thomson Reuters
Rita Piçarra
Rita Piçarra
Chief Financial Officer
Microsoft
Adrian Talbot
Adrian Talbot
Global Chief Financial Officer
Hotwire
José Pedro Freitas
José Pedro Freitas
Chief Financial Officer
Mota-Engil Group
Helmut Rattenberger
Helmut Rattenberger
Partner, Consulting Services
EY
Edoardo Peniche
Edoardo Peniche
Vice President and Managing Director
Avis Budget Group, Global Shared Services
Andrew Pery
Andrew Pery
Digital Intelligence Consultant
ABBYY
Susanne Richter-Wills
Susanne Richter-Wills
Head of Enterprise Sales DACH
ABBYY
Stefan Wenzel
Stefan Wenzel
VP Center of Digitization
Deutsche Post DHL
Arjun Narayan
Arjun Narayan
Co-founder
Soroco
Beth Lawton
Beth Lawton
Enterprise Accounts Director
Tradeshift
Tom Davies
Tom Davies
Enterprise Accounts Director
Tradeshift
Maria Teofanidu
Maria Teofanidu
Head of RPA
Coca-Cola Hellenic Bottling Company
Sajesh Gopinath
Sajesh Gopinath
General Manager, UST SmartOps™
UST Global
Howard Cosby
Howard Cosby
Managing Partner
Aveiroe Europe
Eva Makedonska
Eva Makedonska
HR Director
Ingram Micro
Ruchir Verma
Ruchir Verma
Head of Global Services, Investment Management, and Best Selling Author
Zurich
Josefien Glaudemans
Josefien Glaudemans
Partner
Buck Consultants International
Matt Nowell
Matt Nowell
EMEA Modern Employer Leader
EY
Saujanya GN
Saujanya GN
EMEA Digital HR Solution Architect
EY
Marek Grodzinski
Marek Grodzinski
Partner, Regional GBS & Poland Intelligent Automation Practice Leader
EY
Reka Komaromi
Reka Komaromi
Associate Partner
EY
Guillaume Macczak
Guillaume Macczak
Associate Partner, CFO & GBS Advisory Services Lead
EY
Gavin Maxwell
Gavin Maxwell
Partner, Advisory Services
EY
Neil MacLean
Neil MacLean
Partner
EY
Nicolaas Waaning
Nicolaas Waaning
Global Head of Corporate Real Estate Strategy and Portfolio Management
ING
Aneta van den Kieboom
Aneta van den Kieboom
Finance Director, Global Process Owner Order to Cash
Coty
Martin Torres
Martin Torres
Finance Business Transformation Manager
Orange
Robert Green
Robert Green
Senior Director – Software Sales, Corporates Europe
Thomson Reuters
David Turner
David Turner
Chief Marketing Officer
Sidetrade
Dave Hughes
Dave Hughes
Global Business Services
OQ
Jeroen Volk
Jeroen Volk
CEO
Cevinio
Christian Meier-Staude
Christian Meier-Staude
Director, Global Transformation, HR Strategic Planning
JTI
Gwyn Roberts
Gwyn Roberts
Vice President, Order to Cash
High Radius
Carina van den Berg
Carina van den Berg
Director, Global Finance Operations & Development
SKF
Bjorn Bergabo
Bjorn Bergabo
Chief Operating Officer
GE Global Operations
Alex Purvis
Alex Purvis
Sales Director, Europe
Enate
Kelly Nobles
Kelly Nobles
Executive Leader
GE Global Operations
Raghvendra Tripathi
Raghvendra Tripathi
Business Head
Ramco Systems
Sriram Nagarajan
Sriram Nagarajan
Global Operational Controller
Genpact
Karl Devos
Manager Solution Engineering
High Radius
Daniel French
Daniel French
Head of Commercial Finance
Trintech
Juergen Winandi
Juergen Winandi
Group Product Manager Automation
Bayer
Armand Hessels
Armand Hessels
Global Key Account Manager
Atradius Collections
Arian Shahmar
Arian Shahmar
Director of process excellence Source to Pay & Lead GPO
Veon
Beata Kaźmierczak
Beata Kaźmierczak
Program Manager & Senior Consultant
Adaptive Group
Mikheil Khidureli
Mikheil Khidureli
CEO
Enterprise Georgia
David Woodall
David Woodall
Director of EMEA Partner Engagement
Trintech
Alexander Mironenko
Alexander Mironenko
Country Manager
Majorel Georgia
Mark Barlow
Mark Barlow
Founder & CEO
AppLearn
Dan Foley
Dan Foley
Finance Shared Service Centre Director
Kier Group
Diwakar Singhal
Diwakar Singhal
Global Business Leader
Genpact
Janet Taylor-Hall
Janet Taylor-Hall
CEO
Cognia Law
Nelson Taapken
Nelson Taapken
Partner
EY
Harish B K
Harish B K
General Manager, Payroll
Nissan

Start-Up & Innovation Zone Speakers


Mahesh Vinayagam
Mahesh Vinayagam
CEO & Founder
qBotica
Edmund Zagorin
Edmund Zagorin
Founder
Bid Ops
Przemek Berendt
Przemek Berendt
CEO, Founder
Talent Alpha
Cem Dilmegani
Cem Dilmegani
Chief Commercial Officer
Hypatos
Oliver Oram
Oliver Oram
CEO
Chainvine
Miikka Savolainen
Miikka Savolainen
Chief Commercial Officer
Snowfox.AI
Philipp Bartkowski
Philipp Bartkowski
Senior Manager
EY
Cédric Nève
Cédric Nève
CEO
Digiteal
Kit Cox
Kit Cox
CEO
Enate
Adam Gonczarek
Adam Gonczarek
CTO and Co-Founder
Alphamoon
Tyler Mills
Tyler Mills
SVP, Global Sales & Alliances
LeaseAccelerator
Alan James
Alan James
Director, Alliances and Channels, EMEA
Trintech
Luke Pytel
Luke Pytel
Co-Founder and CEO
Smabbler

European SSON Advisory Panel


Christian Mertin
Christian Mertin
EY Global GBS Solution Lead Partner
EY
Bobby Abraham
Bobby Abraham
Vice President Finance Transformation
AstraZeneca
Caroline Basyn
Caroline Basyn
Global Chief Information Officer and Global Business Services Officer
Mondelez Business Services
Jean Claude de Vera
Jean Claude de Vera
President
AgileGBS, and Former Vice President of Global Business Services LafargeHolcim
Kamila Grembowicz
Kamila Grembowicz
Head GBS Delivery Excellence and Transitions
JTI
Chris Gunning
Chris Gunning
Manager Transformation Services, Global Finance Process & Services
The HEINEKEN Company
Sandy Khanna
Sandy Khanna
Former Managing Director, Group Business Services
BT
Maciej Piwowarczyk
Maciej Piwowarczyk
Vice President, Global Business Services
Discovery
Mike Stops
Mike Stops
Group Director Service Centres
NSG
Alexander von Thielmann
Alexander von Thielmann
Senior Vice President Shared Services
Siemens
Florence Mui
Florence Mui
Senior Vice President, Head of Global Business Services
Philips
Sumit Mitra
Sumit Mitra
Chief Executive Officer
TESCO Global Business Services

SSOW Impact Awards Judges


Chris Gunning
Chris Gunning
Manager Transformation Services, Global Finance Process & Services
The HEINEKEN Company
Bobby Abraham
Bobby Abraham
Vice President Finance Transformation
AstraZeneca
Lafras Moolman
Lafras Moolman
Performance Improvement
CRH
Irina Chernousenko
Irina Chernousenko
Director, Finance Operations
Zalando
Phil Priest
Phil Priest
Senior Vice President Global Business Services
Smith & Nephew
Joanne Griffin
Joanne Griffin
EMEA Accounting Operations Director
Former LinkedIn
Fraser Kirk
Fraser Kirk
VP HR Transformation & Systems
GKN Automotive
Kamila Grembowicz
Kamila Grembowicz
Head GBS Delivery Excellence and Transitions
JTI
Mike Stops
Mike Stops
Group Director Service Centres
NSG
Sarunas Suipis
Sarunas Suipis
Vice President Operations and Managing Director
Western Union Processing Lithuania
Ramkumar Ramaswamy
Ramkumar Ramaswamy
General Manager, Strategy Finance Operations
Shell

Global SSOW Startup Zone Advisory Board


Christian Mertin
Christian Mertin
Global Solutions Lead Partner
EY
Tony Saldanha
Tony Saldanha
President
Transformant
Sarunas Suipis
Sarunas Suipis
Vice President Operations and Managing Director
Western Union
Shakti Jauhar
Shakti Jauhar
Digital Transformation Leader, Global Functional Executive
Board Member
Deborah Kops
Deborah Kops
Industry Influencer and Shared Services Expert
Sourcing Change
Suzanne Leopoldi-Nichols
Suzanne Leopoldi-Nichols
President of Global Business Services
UPS
Dan Rose
Dan Rose
Head of Strategy & Operations
Novartis Business Services
Vasanthi Chalasani
Vasanthi Chalasani
Director, Next Generation Shared Services
Procter & Gamble
Lee Coulter
Lee Coulter
Chair
IEEE Working Group Group on Standards in IPA