Christian Mertin

EY Global GBS Solution Lead Partner EY

With over 20 years of experience in Global Business Services, Shared Services, as well as Finance and IT management advisory, Christian is EY Global Business Services (GBS) Lead Partner and an EY Global Client Service Partner. His key engagement in various large-scale Global projects has supported transformations for leading clients worldwide. He is the creator of EY Global Business and Shared Services Leaders’ Clubs – initiatives that unify more than 100 Global and European organizations. He spent three years with EY India as the Finance Transformation Leader, which offered him and his family a remarkable professional and personal experience in a fast-growing, emerging country. Before joining EY, he held leading roles at a multinational technology company. He has broad-ranging, cross-industry advisory experience with deep knowledge in retail, automotive and life sciences.

Week 1 Tuesday, 8th September: Keynotes (Free to Attend)

Tuesday, September 8th, 2020

10:15 AM How are leading GBS and Shared Services Centres rebuilding and reinventing in the post COVID-19 era

Today’s companies compete at the level of ability to change and the speed of it. Industry wide transformation are taking place on daily bases. How are sharing services and GBS organisations supporting business strategies and leading these transformation are not only critical to shared services organisations but to the entire company. Hear from top level GBS and shared services leaders on strategies and tactics that they are implementing to drive this:

·        Connecting and aligning with the mothership vision

·        Building the process backbone for the company to set the foundation for transformation

·        Establishing shared services as the next-generation incubator for digital, automation and AI capabilities

·        Becoming the data hub and nerve centre to support business strategy decision making

·        Becoming the talent incubator: Developing and exporting talent to other areas of business 

Week 1 Thursday, 10th September: Themed Presentations (Free to Attend)

Thursday, September 10th, 2020



During this week's Startup Pitch Session, you had the chance to hear from many innovative startups and rate their pitches. The top rated startups have been invited back for the finalist pitch! In this round, each startup gets a 10 minute Q&A slot in front of the Startup Zone Advisory Committee. The judges will deliberate and the three winners and prizes will be announced during the virtual drinks session at 16:00. Tune in to hear who is awarded SSOW’s Best Startup Pitch.


Judging Committee:

Tony Saldanha, President, Transformant

Christian Mertin, Global GBS Solution, EY

Sarunas Suipis, VP, Operations and Managing Director, Western Union

Dan Rose, Head of Strategy & Operations, Novartis Business Services 

Deb Kops, Founder, Sourcing Change

Week 2 Tuesday, 15th September: EY GBS Leaders Summit (Invite Only)

Tuesday, September 15th, 2020

Check out the incredible speaker line-up to see who will be joining Christian.

Download The Latest Agenda