Deborah Kops is Principal of Sourcing Change. She currently works with leading enterprises to develop new target operating models for a range of business functions by rethinking work content, structure, scope, solutions, organizations and roles in the face of four key disrupters: rapid digitization, generational shifts, changing business dynamics and the imperative for performance. Her focus is on developing repeatable tools including predictive models and playbooks, deconstructing actual work on a range of dimensions: what it is, why it needs to be done, who should do it, and where it should be delivered. Her career includes managing directorships at FleetBoston Financial’s (now Bank of America) Technology and Operations Group, reporting to the Vice Chairman, and at Deutsche Bank; consulting partnerships at Arthur Andersen and PricewaterhouseCoopers; and chief marketing officer of an Indian-legacy outsourcing company. She also served as research director for Association of Chartered Certified Accountants (ACCA), where she led their finance process transformation initiative, looking at how the finance function is changing in light of both automation and generational shifts. Currently she sits on the advisory boards of Sequoia-funded samya.ai, paymentworks.com and datalytyx.com, and managed strategy and acquisitions for Warburg Pincus-funded Mercator.com. Deborah is also the founder of Liberty Source PBC, the first U.S. onshore business process services company that combines automation and the talents of military spouses to compete with offshore business process delivery. Deborah frequently presents at major industry forums, and leads The Conference Board’s Global Business Services Council. She is a member of SSON’s Global advisory board and was the presenter of its Hardtalk series. She can be reached at firstname.lastname@example.org.
Collecting cash, check—GBS delivers. Margin pressures, check—GBS is in vogue. Business resiliency, check—GBS hasn’t skipped a beat when it comes to productivity. But what’s in the cards going forward? Enterprise models will change, The business will refocus, enterprise models could change, there could be a new boss and power structure. The panel will ponder what trends could increase or decrease GBS’s impact, and suggest likely scenarios. How should the model should evolve beyond responding to business conditions, changing its potential to create sustainable value? Deborah Kops will moderate a panel of industry leaders with particularly strong opinions on the future of GBS.
THE SNAKEPIT STARTUP PITCH FINALIST ROUND
During this week's Startup Pitch Session, you had the chance to hear from many innovative startups and rate their pitches. The top rated startups have been invited back for the finalist pitch! In this round, each startup gets a 10 minute Q&A slot in front of the Startup Zone Advisory Committee. The judges will deliberate and the three winners and prizes will be announced during the virtual drinks session at 16:00. Tune in to hear who is awarded SSOW’s Best Startup Pitch.
Tony Saldanha, President, Transformant
Christian Mertin, Global GBS Solution, EY
Sarunas Suipis, VP, Operations and Managing Director, Western Union
Dan Rose, Head of Strategy & Operations, Novartis Business Services
Deb Kops, Founder, Sourcing Change