Jan Nikus

Head of Global Shared Services KONE

Since more than 15 years Jan Nikus is leading the transformation and operations of business services organizations on a global basis in the manufacturing / pharmaceutical / technology industries.

Jan is originally from Finland and has an Executive MBA from the Kellogg School of Management in the USA and a Diplom Kaufmann degree from the University of Cologne, Germany.


Currently Jan leads global Shared Services at the people flow – leader KONE (Nasdaq Helsinki).


KONE Shared Services is on full speed in becoming a transformation engine and productivity powerhouse for KONE.

Week 1 Wednesday, 9th September: Themed Presentations (Free to Attend)

Wednesday, September 9th, 2020

10:00 AM Case study: Leverage organisation design to meet changing business needs throughout the shared services lifecycle

Jan has spent 18 years in the shared services industry, helping 4 different organisations setting up their SSC centre for different objectives at different stages of maturity. He will share some of the great lessons learnt in this session:

  • Taking organisation design from the business perspective
  • What does your shared services do for your business and how does that evolve as business change?
  • From setting up to expansion to continuous improvement to transformation: how is organisation design playing a key role in achieving these objectives at different stages?
  • How does shared services and outsourcing organisation integrate better with the overall business?

Check out the incredible speaker line-up to see who will be joining Jan.

Download The Latest Agenda